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The Purposes of Internet Usage Affecting the Relationship between Playfulness and Performance

There are two purposes for employees to use working computers and internet: for work-related activities and nonwork-related activities. As to work-related activities, they are purchasing, customer services, marketing, recruitment, sales, management, work-related communication and information-acquiring. Otherwise, nonwork-related activities comprise of social/communicative purposes (using internet to communicate with friends and co-workers inside and outside companies) and Entertainment/informational purposes (acquiring information about weather, entertainment, news etc.). Through literature research, there are evidences suggesting that different purposes of internet usage has a significant effect on job playfulness, while performance will increase, with accompanying job playfulness enhanced. The relationship between purposes of internet usage and performance will be discussed in the study.
Furthermore, there are other antecedent factors affecting purposes of internet usage, such as job stress, job characteristics and attitudes towards job and monitoring. This is one of the discussions on how these antecedent factors influencing purposes of internet usage positively or negatively.
The survey data from 233 employees is analyzed by CFA abd SEM. Following are the results:
1. There is a positive relationship between the purposes of internet usage and job playfulness, and job playfulness serves as the mediator to affect the performance.
2. Job stress, job characteristics, attitudes towards job and monitoring have significant effect on the purposes of internet usage.
3. Age, Seniority and Marriage will reduce the usage of social/communicative and entertainment/informational purposes.The demography of respondents¡¥ profiles makes difference on purposes of internet usage, job stress, job characteristics and attitudes towards job and monitoring.

Identiferoai:union.ndltd.org:NSYSU/oai:NSYSU:etd-0727110-175305
Date27 July 2010
CreatorsWang, Cheng-hao
ContributorsMing-Chu Yu, Bih-Shiaw Jaw, Christina Yu-Ping Wang
PublisherNSYSU
Source SetsNSYSU Electronic Thesis and Dissertation Archive
LanguageEnglish
Detected LanguageEnglish
Typetext
Formatapplication/pdf
Sourcehttp://etd.lib.nsysu.edu.tw/ETD-db/ETD-search/view_etd?URN=etd-0727110-175305
Rightscampus_withheld, Copyright information available at source archive

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