Contents of Thesis and Abstract:
In a highly democratic nation, a majority of the national affairs are determined by the opinions of civilians. All public departments work their utmost to pursue ¡§public satisfaction.¡¨ As one of the control bodies of the society, the police organization not only performs intervening and banning acts, but also has to pay attention to the quality of its service to the public. Between the roles the police should play, there exists an extremely great conflict. Undoubtedly, there creates additional burden to the work of the police, which was originally under high working pressure and high degree of tiredness. According to Clause 2 of the Police Act of Taiwan, ¡§The duties of the police are to maintain public order, protect social safety, prevent all the dangers and harms, and facilitate the welfare of people according to laws.¡¨ However, in practice, the complicatedness of duties of the police in Taiwan and the multiplicity of businesses the police involves can be considered of the highest level in the world. The district on-duty police officers, who always stand on the frontline and have frequent contacts with citizens, are just the most basic-level police officers implementing different kinds of administrative work of the police. In view of this, this paper finds out the factors affecting the working pressure and job satisfaction of district on-duty police officers as well as their extents, hoping to understand whether they have strong preference for the change of duties in turn. It is hoped that the study can help improve the quality of both the district on-duty police officers and the administrative work of the police.
The study took 1,202 district on-duty police officers subordinating to the Police Bureau of Kaohsiung City Government as the research targets, and employed the way of questionnaire survey to carry out the research. There were 430 questionnaires sent out, and 405 valid questionnaires were returned. After using the statistical software, SPSS to undergo descriptive analysis, t-test, one-way ANOVA, related and regressive statistical analysis, the study acquires the following results:
1. Part of the facets of working pressure, job satisfaction and the preference for the change of duties in turn has significant difference if there is a difference in the statistical variables of part of the attributes of individuals.
2. Working pressure has significant negative relativity and significant negative effects on job satisfaction.
3. Job satisfaction has significant negative relativity to the preference for the change of duties in turn. The facet of ¡§internal satisfaction¡¨ has significant negative effects on the facet of ¡§preference for the change of duties in turn,¡¨ but has significant positive effects on the facet of ¡§perception for the change of duties in turn.¡¨ The facet of ¡§external satisfaction¡¨ has significant positive effects on the facet of ¡§perception for the change of duties in turn.¡¨
4. Working pressure has significant positive relativity to the preference for the change of duties in turn. The ¡§personal factor of pressure¡¨ has significant positive effects on the preference for the change of duties in turn. ¡§External environmental pressure¡¨ has significant positive effects on the facet of ¡§preference for the change of duties in turn.¡¨
5. When both working pressure and job satisfaction at the same time perform regressive statistics on the preference for the change of duties in turn, the results show that job satisfaction really has mediating effect.
Keywords: district on-duty police officers, working pressure, job satisfaction, preference for the change of duties in turn
| Identifer | oai:union.ndltd.org:NSYSU/oai:NSYSU:etd-0621107-135643 |
| Date | 21 June 2007 |
| Creators | Wu, Cheng-Wen |
| Contributors | Yu-Kang Lee, Yi-Ren Dzeng, Chyi-Lu Jang |
| Publisher | NSYSU |
| Source Sets | NSYSU Electronic Thesis and Dissertation Archive |
| Language | Cholon |
| Detected Language | English |
| Type | text |
| Format | application/pdf |
| Source | http://etd.lib.nsysu.edu.tw/ETD-db/ETD-search/view_etd?URN=etd-0621107-135643 |
| Rights | off_campus_withheld, Copyright information available at source archive |
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