The role of attributional style in a call centre environment this thesis is submitted in partial fulfilment of the degree of Master of Business (Marketing Major), submitted to Faculty of Business, Auckland University of Technology, November 2003.

Description

Thesis (MBus) -- Auckland University of Technology, 2003. / Also held in print (65 leaves, 30 cm.) in Wellesley Theses Collection (T 658.812 FUL)

Links & Downloads

1. http://ezproxy.aut.ac.nz/login?url= http://puka2.aut.ac.nz/ait/theses/FulcherA.pdf
2. http://ezproxy.aut.ac.nz/login?url= http://puka2.aut.ac.nz/ait/theses/FulcherA_a.pdf

Tags

Call centers Employees

Additional Fields

Identifer	oai:union.ndltd.org:OCLC/oai:xtcat.oclc.org:OCLCNo/244294151
Date	January 2003
Creators	Fulcher, Patricia Ann.
Source Sets	OCLC
Language	English
Detected Language	English
Type	Electronic books.
Source	Full thesis. Abstract.