Since 1993 The US government took the lead to propose the ¡§National Information Infrastructure, (NII)¡¨ plan, many countries started to establish the electronic government to provide the populace with innovation services.. The services of electronic government have to evolve from ¡§Do Government Better¡¨ into ¡§Do Better Government¡¨. Now the network has evolved into a new generation that emphasizes on users co-constructing the cyber contents - Web 2.0. Could Web 2.0 be applied to the web services of the electronic government? How should the electronic government provide the innovation services by using Web 2.0? What are the Web 2.0 services provided by the local government in Taiwan? The above questions are the key points of this research.
This research was based on the web service type of government and the mature application of Web 2.0 to establish 4 categories (Blog, Instant Messaging, Podcast and RSS) and 17 indicators to construct questionnaire, and review local government web services in Taiwan. This research used the census method to observe 25 local government website by the researcher during 2008/4/7~2008/4/9. Also the all 25 local government website administrators in Taiwan completed the questionnaire separately during 2008/4/21~2008/5/13.
According to the research results, that Web 2.0 services on Taiwan local government were: (1) the primary service provided by local government is automatic information service, (2) the online multimedia playing service is getting mature gradually, (3) the web call is the main online intercommunication service, (4) the concepts of blog service has not established yet, (5)there are many problems to surmount for advancing Web 2.0 Services, such as the definitions of Web 2.0 Services, the doubts of information security etc.. Overall, Web 2.0 for local government online services is still at beginning stage in Taiwan. Besides this research provides the following suggestions about Web 2.0 innovations for government services online: (1) to establish the better understanding of Web 2.0 Services, (2) to develop guidelines of Web 2.0 services and evaluation criteria, (3) to provide financial motivation and technical support.
| Identifer | oai:union.ndltd.org:NSYSU/oai:NSYSU:etd-0723108-093859 |
| Date | 23 July 2008 |
| Creators | Wang, Ji-Jia |
| Contributors | Lin Hsin-Hui, C.S. Hwang, LIN FEN-HUI |
| Publisher | NSYSU |
| Source Sets | NSYSU Electronic Thesis and Dissertation Archive |
| Language | Cholon |
| Detected Language | English |
| Type | text |
| Format | application/pdf |
| Source | http://etd.lib.nsysu.edu.tw/ETD-db/ETD-search/view_etd?URN=etd-0723108-093859 |
| Rights | withheld, Copyright information available at source archive |
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