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Previous issue date: 2015-08-12 / This dissertation analyzes the relationship between the organization and division of labor and the worker's health-disease process, through the work profile mapping at the National Institute of Social Security (INSS), in the state of Rio Grande do Sul. The construction of this work took place through research, whose problem was initially designed to investigate how the Social Security in the state of Rio Grande do Sul is organized as its active workers. During the research, the data and analysis that emerged brought more complex findings and deepened the discussion on the relationship between work in the context of corporate restructuring resulting from the neoliberal advance from the 1980s to expand the understanding the categories of analysis, theoretical approach was needed on the concept of work, which was revealed in its centrality as construction mode and reproduction of human sociability of structural and cyclical changes in production methods, Social Security and its historic building within the various social protection concepts according to the state of existing models from the conservative models to the design of the Welfare State, and the process of construction and development of Occupational Health concept in Brazil, since the conventional hospital-centered model until its transformation from the Sanitary Reform Movement. The research, which aims to translate into support new studies and action plans on the subject of workers' health, used the approach of the socio-historical and dialectical view of social reality which provided bases to analyze, within the categories of the dialectical method of how the relationship between the state and the capital historically determined the design of social protection to the working class, the conflicting relations between the State of Social Welfare and the managerialist model of state, whose logic is transferred from the private to the public and that worsens the relationship between capital and work, and how this process of alienation constitutes a universal phenomenon among workers in the context of the flexible accumulation capitalism breakthrough that resulted in the movement of the state reform backset. The documentary research appreciated the expansion of understanding of the object in its historical and sociocultural context, making relevant source for concrete mapping to be performed. In the context of theoretical discussion and analysis of the data, mapping the capacity of the INSS servers in Rio Grande do Sul warned of a next scenario of shortage of workers, since the count of the number of servers by the Social Security Agency considers a large portion of which is in Permanence Allowance, and selection processes information are insufficient to assess whether the division of labor in the INSS is healthy, making it important to discuss the relationship between overload, or surplus, and the illness. The changes in the activity carried out Taylorization type undergo a process at the same time as the public service undergoes a Toyotist demand for flexibility, shows the scene of alienation and loss of meaning of work, compounded by the implementation of goals and performance evaluations, making the INSS server subject overload and physical and mental illness. This research also highlights the challenge of working class is fragmented by new management models and who cannot find space for reflection on the work as a determinant of health. / Esta disserta??o analisa a rela??o entre a organiza??o e divis?o do trabalho e o processo sa?de-doen?a do trabalhador, atrav?s do mapeamento do perfil do trabalho no Instituto Nacional do Seguro Social (INSS), no Estado do Rio Grande do Sul. A constru??o deste trabalho se realizou atrav?s de pesquisa, cujo problema foi inicialmente elaborado para investigar como a Previd?ncia Social no Estado no Rio Grande do Sul est? organizada quanto aos seus trabalhadores ativos. No decorrer da pesquisa, os dados encontrados e as an?lises que emergiram trouxeram achados mais complexos e que aprofundaram a discuss?o em torno da rela??o entre o trabalho, na conjuntura da reestrutura??o produtiva decorrente do avan?o neoliberal a partir da d?cada de 1980. Para ampliar a compreens?o das categorias de an?lise, foi necess?ria a abordagem te?rica sobre o trabalho, que se revelou em sua centralidade como modo de constru??o e reprodu??o da sociabilidade humana das transforma??es estruturais e conjunturais nos modos de produ??o, a Previd?ncia Social e a sua constru??o hist?rica dentro das diversas concep??es de prote??o social de acordo com os modelos de Estado vigentes, desde os modelos conservadores at? o a concep??o do Welfare State, e o processo de constru??o e evolu??o do conceito de sa?de do trabalhador no Brasil, desde o modelo convencional hospitaloc?ntrico at? a sua transforma??o a partir do Movimento de Reforma Sanit?ria. A pesquisa, cujo objetivo se traduziu em subsidiar novos estudos e planejamentos de a??es na tem?tica da sa?de do trabalhador, se utilizou do enfoque da vis?o s?cio-hist?rica e dial?tica da realidade social que forneceu bases para analisar, dentro das categorias do m?todo dial?tico, de que forma a rela??o entre o Estado e o capital determinou historicamente a concep??o de prote??o social ? classe trabalhadora, as rela??es contradit?rias entre o Estado de Bem-Estar Social e o modelo gerencial de Estado, cuja l?gica se transferiu do privado para o p?blico e que precariza a rela??o entre o capital e o trabalho, e como este processo de aliena??o se constitui em um fen?meno universal entre os trabalhadores na conjuntura do avan?o do capitalismo de acumula??o flex?vel que resultou no movimento de contrarreforma do Estado. A pesquisa documental valorizou a amplia??o da compreens?o do objeto na sua contextualiza??o hist?rica e sociocultural, se tornando fonte relevante para a concretude do mapeamento a ser realizado. No contexto da discuss?o te?rica e da an?lise dos dados, o mapeamento da lota??o dos servidores do INSS no Rio Grande do Sul alertou para um cen?rio pr?ximo de escassez de trabalhadores, uma vez que a contagem do n?mero de servidores por Ag?ncia da Previd?ncia Social considera uma grande parcela que se encontra em Abono de Perman?ncia, e as informa??es sobre processos seletivos se mostram insuficientes para avaliar se a divis?o do trabalho no INSS ? saud?vel, tornando relevante a discuss?o sobre a rela??o entre a sobrecarga, ou sobretrabalho, e o adoecimento. As transforma??es no tipo de atividade realizada sofrem um processo de tayloriza??o, ao mesmo tempo em que o servi?o p?blico sofre uma exig?ncia toyotista de flexibiliza??o, evidencia o cen?rio de aliena??o e perda de sentido do trabalho, agravado pela implementa??o de metas e avalia??es de desempenho, tornando o servidor do INSS sujeito ? sobrecarga e ao adoecimento f?sico e ps?quico. Esta pesquisa evidencia tamb?m o desafio da classe trabalhadora que se encontra fragmentada por novos modelos de gest?o e que n?o encontram espa?o para reflex?o sobre o trabalho enquanto determinante de sa?de.
| Identifer | oai:union.ndltd.org:IBICT/oai:tede2.pucrs.br:tede/6351 |
| Date | 12 August 2015 |
| Creators | Galv?o, Aline Aiko Yoshida |
| Contributors | Bellini, Maria Isabel Barros |
| Publisher | Pontif?cia Universidade Cat?lica do Rio Grande do Sul, Programa de P?s-Gradua??o em Servi?o Social, PUCRS, Brasil, Faculdade de Servi?o Social |
| Source Sets | IBICT Brazilian ETDs |
| Language | Portuguese |
| Detected Language | English |
| Type | info:eu-repo/semantics/publishedVersion, info:eu-repo/semantics/masterThesis |
| Format | application/pdf |
| Source | reponame:Biblioteca Digital de Teses e Dissertações da PUC_RS, instname:Pontifícia Universidade Católica do Rio Grande do Sul, instacron:PUC_RS |
| Rights | info:eu-repo/semantics/openAccess |
| Relation | -5042336829439580540, 600, 600, 600, 1550256503942391725, -8796676102858938039 |
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