The aim of the diploma thesis is analysis of problems related to service delivery at Interoute Communications Ltd. and proposal of changes by creating the project management structure according to PRINCE2, which is going to include a number of countermeasures against these problems. Theoretical and methodological part of this work is describing the basic characteristics of project and tools used under project management. Further focus is given to most popular project management methodologies with PRINCE2 as a priority. The analytical part is describing the process of service delivery and it's main problems, followed by the proposal of project management implementation into a process.
| Identifer | oai:union.ndltd.org:nusl.cz/oai:invenio.nusl.cz:194710 |
| Date | January 2013 |
| Creators | Kašpar, Vítězslav |
| Contributors | Přibil, Jiří, Zelená, Veronika |
| Publisher | Vysoká škola ekonomická v Praze |
| Source Sets | Czech ETDs |
| Language | Czech |
| Detected Language | English |
| Type | info:eu-repo/semantics/masterThesis |
| Rights | info:eu-repo/semantics/restrictedAccess |
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