Advanced technologies have made their way into the digitalisation process of many work environments, thereby inevitably changing therole technologies such as Artificial Intelligence and robotisation will start to play in future work environments. This thesis seeks answersto the question of how we can effectively understand the future role of technology in our digital work environment, with its main researchquestion being: How can the future role of Artificial Intelligence and social robots in a digitalised work environment be understood froma higher education perspective? The research includes a structured literature review on the current implications of digitalisation in workenvironments, a thematic analysis for patterns in the literature, and the futuring method covering several future scenarios related to twomain technological trends: Artificial Intelligence and robotisation. The outcomes of the futuring method translated to storyboards, formingthe basis for two discussions with university students, and providing important future perspectives on the before mentioned technologicaltrends. Findings emphasise the benefits of discussions of this kind; that they leverage how one now understands, and inherently definesand expects the use of AI and robot technologies in a digital work environment context. The future perspectives from the discussionsconsider primarily the factors of emotion, empathy, feelings and lived experiences, that discern and define the role of AI and robots in thephysical, cognitive and social-organisational dimensions of the digitalised work environment. / <p></p><p></p>
| Identifer | oai:union.ndltd.org:UPSALLA1/oai:DiVA.org:uu-531508 |
| Date | January 2024 |
| Creators | Harmsen, Elma |
| Publisher | Uppsala universitet, Institutionen för informatik och media |
| Source Sets | DiVA Archive at Upsalla University |
| Language | English |
| Detected Language | English |
| Type | Student thesis, info:eu-repo/semantics/bachelorThesis, text |
| Format | application/pdf |
| Rights | info:eu-repo/semantics/openAccess |
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