El objetivo de la presente investigación es analizar los principales factores que intervienen en la decisión de incorporar el comercio electrónico en las MYPES del Sector Textil-Confecciones de Gamarra que impactan en su competitividad empresarial. Las MYPES son las unidades económicas más significantes de la economía peruana ya que representan el 99% de empresas en el país y aproximadamente el 80% de MYPES del sector textil-confecciones se concentra en Gamarra. Asimismo, existen factores que limitan su desarrollo: la falta de financiamiento, el apoyo gubernamental, problemas de infraestructura para distribución física y escaso conocimiento sobre el beneficio del uso de TIC, son factores detectados. El enfoque del estudio es mixto, iniciamos con un análisis cualitativo, a través de entrevistas a profundidad a expertos con el fin de validar los principales factores. Luego se realizó un análisis cuantitativo, se encuesto a 358 MYPES del sector Textil-Confecciones que operan dentro de Gamarra. Analizamos los resultados aplicando el modelo de análisis factorial, ello nos permitió descubrir dos perfiles: empresarial y financiero. Luego aplicamos el análisis discriminante, con el cual confirmamos que el perfil que predomina en Gamarra cuando lo condicionamos al criterio de competitividad es el Perfil Financiero. Los resultados obtenidos concluyen que los factores que intervienen en la decisión de incorporar comercio electrónico influyen significativamente en la competitividad empresarial de las MYPES del sector textil-confecciones en Gamarra, y a pesar de que su uso sea poco desarrollado, es considerado como una herramienta estratégica que les permitirá destacar en el mercado nacional e internacional. / The aim of this investigation is to analyze the main factors that intervene in the decision to incorporate e-commerce in the Micro and Small Enterprises (MSE) of the sector textil-clothing in Gamarra that impact on their business competitiveness. The MSE are the most significant economic units of the Peruvian economy since they represent 99% of companies in Perú and approximately 80% of MSE of the textil-clothing sector is concentrated in Gamarra. In addition, there are factors that limit its development: lack of financing, lack of government support, infrastructure problems for physical distribution and little knowledge about the benefits of using ICTs are detected. The focus of the study is mixed, we started with a qualitative analysis, through in-depth interviews with experts in order to validate the main factors. Then a quantitative analysis was carried out, 358 MSE from the textil-clothing sector operating within Gamarra were surveyed. We analyzed the results by applying the factorial analysis model, which allowed us to discover two profiles: Business and Financial. Then we apply the discriminant analysis, with which we confirm that the profile that predominates in Gamarra when we condition it to the criterion of competitiveness is the Financial profile. The results obtained conclude that the factors that intervene in the decision to incorporate e-commerce significantly influence the business competitiveness of the MSE of the textil-clothing sector in Gamarra, and although its use is little developed, it is considered as a strategic tool that it will allow them to stand out in the national and international market. / Tesis
| Identifer | oai:union.ndltd.org:PERUUPC/oai:repositorioacademico.upc.edu.pe:10757/625563 |
| Date | 01 August 2018 |
| Creators | Matienzo Chanco, Anette Milagros, Matienzo Chanco, Anna Karina |
| Contributors | Azabache Moran, Carlos Alberto |
| Publisher | Universidad Peruana de Ciencias Aplicadas (UPC) |
| Source Sets | Universidad Peruana de Ciencias Aplicadas (UPC) |
| Language | Spanish |
| Detected Language | Spanish |
| Type | info:eu-repo/semantics/bachelorThesis |
| Format | application/pdf, application/epub, application/msword |
| Source | Universidad Peruana de Ciencias Aplicadas (UPC), Repositorio Académico - UPC |
| Rights | info:eu-repo/semantics/openAccess, Attribution-NonCommercial-ShareAlike 3.0 United States, http://creativecommons.org/licenses/by-nc-sa/3.0/us/ |
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