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績效獎金制度對公部門影響之研究--以臺北市政府區公所為例

行政院於民國91年起試辦績效獎金制度,期能激勵員工士氣,建立一個注重績效及提昇為民服務品質的優質政府,復於民國92年起於行政院暨所屬各級行政機關全面實施績效獎金制度,於此終於確立了我政府實施績效管理的機制,正式開啟邁向績效管理的新里程。
本文除就文獻探究理論層面,作更深層的剖析外,並期透過學者專家所作之量化調查資料、部分研究論文所作之實證資料,及先進國家和民間企業實施的經驗,進行實務面的深入探討,期望達到以下研究目的:
(一)釐清實施績效獎金制度之績效管理概念,並逐步檢視其立論依據。
(二)探討國外先進國家及我國民間企業所實施績效獎金制度之特色,以為我國借鏡。
(三)探討臺北市政府所屬區公所實施績效獎金制度之具體效益分析及運用,並就實證資料分析,俾提供相關缺失改善建言。
衡諸績效獎金制度實施迄今,不僅為行政機關注入了績效管理的精神,亦使得員工有了新的體認。而本研究更期盼能藉由相關發現及建議,提供政府施政參考,進而提昇公部門之競爭力及實施績效管理的能力。


關鍵詞:績效管理、績效待遇、績效獎金。 / In 2002 the Executive Yuan implemented a test run of the performance bonus system, hoping to encourage and inspire the morale of the staffs and to establish a governing body of excellent quality that focuses on performance efficiencies and on raising the quality of services provided for the people. In 2003 the performance bonus system was officially put into practice in the Executive Yuan and all the administrative authorities of different levels directly under the Executive Yuan, when a mechanism was finally established firmly in the implementation of performance managements in our government. The implementation of such system officially took the country a step further towards a new milestone on the road to performance managements.

In this paper not only based on probing into the theoretical level of the academic literatures and made in-depth analysis but also the following research goals are expected to be reached through quantified survey information by scholars and professionals; physical evidences and data from part of the research thesis; and the experiences of implementation from advanced foreign countries and domestic corporate businesses, to make an in-depth discussion with a physical and realistic approach:

1. To make clear the concept of performance management in the performance bonus system and to make a step by step survey on the basis of the theories.
2. To discuss the special features of performance bonus systems implemented by advanced foreign countries and local corporate businesses as a reference and example for our own government organizations.
3. To discuss the concrete analysis and application of performance efficiencies on the implementation of performance bonus system in the district offices governed by Taipei City Government, and to provide comments and suggestions for improvements based on the analysis of physical data and evidences.

Since the implementation of the performance bonus system until today, not only are the spirits of performance managements brought into the administrative authorities but the staffs also gained new understanding for the concept. This research hopes to provide references for the government policies through the related findings and suggestions and further improve the competitiveness amongst the governmental departments, and their abilities in the implementation of performance managements.

Keywords: Performance Management, Performance Pay, Performance Bonus.

Identiferoai:union.ndltd.org:CHENGCHI/G0929210771
Creators王寶齡
Publisher國立政治大學
Source SetsNational Chengchi University Libraries
Language中文
Detected LanguageEnglish
Typetext
RightsCopyright © nccu library on behalf of the copyright holders

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