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Previous issue date: 2005-12-19 / This thesis has, as its main purpose, to study the analysis and extension of credit process for legal entities of any size, made by non-financial companies, involving only medium and large industrial companies, and, at the same time, distributors of its own products. It is an exploratory research, involving one hundred and twenty-nine companies of eight segments: food; beverage; audio, video, and home appliances; cleaning products; paper; stationery shop; toiletries; and domestic utilities. The main topics were: feeling, technique, and confidence participation in the process of analysis and extension of credit; the position within the company which defines the credit policy; the importance degree attributed by the credit gestor to several aspects; the main variables with regard to the company and the partners thereof, used by the credit gestor in the analysis and extension of credit process; the importance degree attributed thereof; the variables which, severally, can hinder the extension of credit; the variables less important with regard to the company and the partners thereof, in the analysis and extension of credit process; the impact of the computer utilization (hardware and software) in the analysis and extension of credit process, and the main difficulties undergone by the credit gestor in such process. The statistical analysis of data revealed a great uniformity in the analysis and extension of credit process among the re searched companies. Although the use this technique is preponderant in the analysis and extension of credit process, feeling and confidence are still liable for a material part of such process. Other relevant conclusion was that the intensive usage by the credit gestor of some variables in the analysis and extension of credit process does not necessarily implicate in the attribution of a correspondent level of important to these variables. Finally, the research performed investigated the greatest difficulties undergone by the credit gestors, identifying that the difficulties are the same, regardless of the companies segment. Such difficulties involve, basically, the credit area and the commercial area of the companies, showing clearly the necessity of a deep work to eliminate or minimize such difficulties. / Esta disserta????o tem como objetivo principal o estudo do processo de an??lise e concess??o de cr??dito para pessoas jur??dicas de qualquer porte, realizado por empresas n??o financeiras, envolvendo somente m??dias e grandes empresas industriais e ao mesmo tempo, distribuidoras de seus pr??prios produtos. Trata-se de uma pesquisa explorat??ria, envolvendo cento e vinte e nove empresas de oito segmentos: alimentos, bebidas, eletroeletr??nico,produtos de limpeza, papel, papelaria, toucador e utilidades dom??sticas. Os principais t??picos abordados foram: a participa????o do feeling, da t??cnica e da confian??a no processo de an??lise e concess??o de cr??dito; o cargo dentro da empresa que define a pol??tica de cr??dito; o grau de import??ncia atribu??do pelo gestor de cr??dito a diversos aspectos; as principais vari??veis em rela????o ?? empresa e aos s??cios da mesma, utilizadas pelo gestor de cr??dito no processo de an??lise e concess??o de cr??dito; o grau de import??ncia atribu??do ??s mesmas; as vari??veis que isoladamente podem impedir a concess??o de cr??dito; as vari??veis menos importantes em rela????o ?? empresa e aos s??cios da mesma, no processo de an??lise e concess??o de cr??dito; o impacto da utiliza????o do computador (hardware e software) no processo de an??lise e concess??o de cr??dito e as principais dificuldades encontradas pelo gestor de cr??dito neste processo. A an??lise estat??stica de dados revelou grande uniformidade no processo de an??lise e concess??o de cr??dito entre as empresas pesquisadas. Embora a utiliza????o da t??cnica seja preponderante no processo de an??lise e concess??o de cr??dito, o feeling e a confian??a, ainda respondem por uma parcela significativa deste processo. Outra conclus??o relevante foi que o fato do gestor de cr??dito utilizar intensamente algumas vari??veis no processo de an??lise e concess??o de cr??dito, n??o implica necessariamente a atribui????o de correspondente n??vel de import??ncia a estas vari??veis. Finalizando, a pesquisa realizada abordou as maiores dificuldades encontradas pelos gestores de cr??dito, sendo identificado que as dificuldades s??o as mesmas, independentemente do segmento das empresas. Estas dificuldades envolvem, basicamente, a ??rea de cr??dito e a ??rea comercial das pr??prias empresas, demonstrando, claramente, a necessidade da realiza????o de um profundo trabalho objetivando eliminar ou minimizar estas dificuldades.
| Identifer | oai:union.ndltd.org:IBICT/oai:132.0.0.61:tede/342 |
| Date | 19 December 2005 |
| Creators | Sousa Filho, Joaquim C??ndido de |
| Contributors | Accorsi, Andr??, Nakamura, Wilson Toshiro, Silva, Dirceu da |
| Publisher | FECAP - Faculdade Escola de Com??rcio ??lvares Penteado, Mestrado em Administra????o de Empresas, FECAP, BR, Administra????o estrat??gica |
| Source Sets | IBICT Brazilian ETDs |
| Language | Portuguese |
| Detected Language | English |
| Type | info:eu-repo/semantics/publishedVersion, info:eu-repo/semantics/masterThesis |
| Format | application/pdf |
| Source | reponame:Biblioteca Digital de Teses e Dissertações do FECAP, instname:Fundação Aramando Álvares Penteado, instacron:FAAP |
| Rights | info:eu-repo/semantics/openAccess |
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