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Application of physical asses management performance measures in the property management environment of South Africa

Thesis (MBA (Business Management))--Stellenbosch University, 2008. / Physical asset management has been given very little consideration in the commercial
property industry in South Africa and abroad. In the production environment, especially
where fast moving consumer goods are concerned, slight improvements in production
equipment performance can bring about large savings and increased profits. In the
commercial property environment however, a physical asset management strategy and
all the components which constitute such a system, are not yet very well developed and
are usually seen to be an unnecessary financial expenditure. A change of thinking has
been confirmed by this study and can be seen in the way in which physical asset
management and methodologies have already largely been accepted in the
international municipal infrastructure environment, including buildings and structures. A
desire to remain competitive and reduce unnecessary losses, together with a new focus
on environmental concerns and legislative factors, appears to be the catalyst for such a
shift in thinking. Punitive legislation, such as the electrical consumption controls for
buildings in South Africa, likely to be introduced soon, will also help to steer commercial
property owners and managers towards a more strategic view on how they manage
their physical assets.
An important component of this research report was to determine whether performance
measures are being used to measure the effectiveness of the physical assets and
strategy in terms of the commercial property industry. In the context of this study
however, very few such measures could be found, besides some financial measures.
As a more strategic physical asset management approach is adopted, performance
measures for all aspects of facility and asset performance will become necessary and
therefore more common place.
"When you measure what you are speaking about, and express it in numbers, you know
something about it ... otherwise your knowledge is of a meagre and unsatisfactory kind; it
may be the beginning of knowledge, but you have scarcely in thought advanced to the
stage of science." - Lord Kelvin (1824- 1907). / AFRIKAANSE OPSOMMING: Dit wil voorkom asof fisiese batebestuur in Suid Afrika en oorsee min aandag geniet in
die kommersiele eiendoms bestuursmark. In die produksie omgewing, veral waar vinnig
bewegende gebruiksgoedere betrokke is, kan klein verheteringe in die werking van
produksie toerusting daartoe lei dat groot besparings en gevolglik verbeterde
winsopbrengs behaal kan word. In die eiendoms bestuursmark is fisiese batebestuur
strategie en die gepaardgaande komponente nag nie volledig ontwikkel nie en word dit
gewoonlik beskou as 'n onnodige finansiele koste. Daar is egter alreeds 'n verandering
in denke, $005 gesien kan word deur die baie fisiese batebestuur made lie wat alreeds
aanvaar is deur die internasionale munisipaliteit en infrastruktuur marke, wat geboue en
structure insluit. 'n Strewe om voortdurend kompeterend te bly en om onnodige
vermorsing uit te sny, tesame met 'n nuwe fokus op omgewingsake asook om aan
wetlike vereistes te voldoen, blyk om die katalisator te wees vir hierdie verandering in
denkswyse en dit sal gevolglik oak veroorsaak dat kommersieHe eiendomseienaars 'n
meer strategiese benadering gaan toe pas in terme van die bestuur van hulle fisiese
bates. 'n Belangrike deel van die verslag was om te bepaal watter aanwysers en maatstawwe
om die doeltreffendheid van die fisiese bates en strategie in terme van kommersieHe
eiendom te meet, gebruik word. In die konteks van hierdie verslag kon daar min bewyse
van maatstawwe gevind word, behalwe vir finansiele maatstawwe. As 'n meer
strategiese benadering tot fisiese batebestuur aanvaar word, sal aanwysers en
maatstawwe vir al die komponente van fasiliteit en fiesiese batebestuur belangrik wees
en daarvolgens oak meer algemeen word in die industrie.
"When you measure what you are speaking about, and express it in numbers, you know something about it ... otherwise your knowledge is of a meagre and unsatisfactory
kind; it may be the beginning of knowledge, but you have scarcely in thought advanced
to the stage of science." - Lord Kelvin (1824-1907).

Identiferoai:union.ndltd.org:netd.ac.za/oai:union.ndltd.org:sun/oai:scholar.sun.ac.za:10019.1/6402
Date12 1900
CreatorsDicks, Peter
ContributorsSmith, Johan, Stellenbosch University. Faculty of Economic and Management Sciences. Graduate School of Business.
PublisherStellenbosch : Stellenbosch University
Source SetsSouth African National ETD Portal
Languageen_ZA
Detected LanguageEnglish
TypeThesis
RightsStellenbosch University

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