People communicate to understand one another and share information. Speaking is crucial in the course of everyone's entire life. In this thesis, we have focused on the issues related to communication with seniors with a hearing disorder. It is necessary to properly diagnose the hearing disorder using suitable methods of examination, and subsequently propose possible means of therapy and train the patient on use of the hearing aid if necessary. Two objectives were set out, both of which were achieved. Objective 1: Map the effective skills used by nurses when communicating with seniors with a hearing disorder. Objective 2: Determine how unsuitable communication by nurses affects seniors with a hearing disorder. A quantitative and qualitative examination was performed. Within the quantitative examination, 200 questionnaires were handed out, of which 178 properly completed were returned for processing. The qualitative examination consisted of a semi-structured interview of ten seniors with a hearing disorder with the help of technology. We defined three hypotheses. Hypothesis 1: The type of education affects nurses' communication skills with seniors with a hearing disorder. Hypothesis 2: Nurses adhere to the principles of communication with seniors with a hearing disorder. Both hypotheses were confirmed. Hypothesis 3: Nurses consider care for seniors with a hearing disorder to be a burden. The last hypothesis was not confirmed. Three research questions were also defined. Research question 1: How does the current manner of communication by nurses affect seniors with a hearing disorder? Answer 1: The current manner of communication of nurses with seniors with a hearing disorder has a positive effect. Research question 2: How do seniors with a hearing disorder perceive non-verbal communication by nurses? Answer 2: Seniors with a hearing disorder consider the non-verbal communication of nurses to be adequate. Research question 3: What problems do seniors with a hearing disorder encounter when communicating with nurses? Answer 3: The most common problem mentioned by seniors with a hearing disorder was lack of eye contact.
| Identifer | oai:union.ndltd.org:nusl.cz/oai:invenio.nusl.cz:138000 |
| Date | January 2012 |
| Creators | BLAFKOVÁ, Šárka |
| Source Sets | Czech ETDs |
| Language | Czech |
| Detected Language | English |
| Type | info:eu-repo/semantics/masterThesis |
| Rights | info:eu-repo/semantics/restrictedAccess |
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