Product satisfaction as a function of expectation and performance a test of a monotonic versus an inverted U functional form /

Description

Thesis (Ph. D.)--University of Wisconsin--Madison, 1981. / Typescript. Vita. Description based on print version record. Includes bibliographical references (leaves 397-410).

Links & Downloads

1. http://catalog.hathitrust.org/api/volumes/oclc/7684806.html

Tags

Quality of products.

Additional Fields

Identifer	oai:union.ndltd.org:OCLC/oai:xtcat.oclc.org:OCLCNo/615120664
Date	January 1900
Creators	Surprenant, Carol Frances.
Source Sets	OCLC
Language	English
Detected Language	English