Citizen relationship management : a study of CRM in government /

Description

Dissertation--Universität Frankfurt am Main, 2008. / CRM = Customer relationship management. Bibliogr. p. 195-239.

Links & Downloads

1. http://catalogue.bnf.fr/ark:/12148/cb41322591j

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Additional Fields

Identifer	oai:union.ndltd.org:OCLC/oai:xtcat.oclc.org:OCLCNo/470814384
Date	January 1900
Creators	Schellong, Alexander,
Publisher	Frankfurt am Main : P. Lang,
Source Sets	OCLC
Language	English
Detected Language	English