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A case study of pre-requirements specification traceability practices in a retail environment

Purpose: An exploration into the application of pre-requirements specification traceability (pre-RST) practices in Information Systems (IS) projects within a retail setting. Research Design/methodology: A qualitative study in the interpretivist tradition applied within a single case study setting was selected. Findings: Awareness and value-perception emerged as the most significant challenge to overcome with recommendations for a well-considered organisational change management programme to address this. The potential impact on the trust relationship amongst requirements practitioners and participants is a factor to be addressed. More readily accessible requirements engineering guides that include pre-RST as a prominent aspect is required to raise awareness levels amongst practitioners. Practical implications: The research points to a need to raise awareness amongst practitioners through improved and more readily accessible requirements engineering guides that include pre-RST as a prominent aspect. It also highlights what to consider when embarking upon pre-RST, most prominently the need for carefully considered change management programme to tackle value-perception. Originality/value: Addressing the paucity in case study insights, this research provides an understanding of practice, awareness, value-perception and perceived challenges to pre-RST. Considerations for pre-RST implementation, including careful consideration for the trust relationship amongst requirements practitioners and participants is highlighted. Limitations: The case study was limited to eleven interviews in the retail industry and therefore may not be generalisable to other industries or general practice.

Identiferoai:union.ndltd.org:netd.ac.za/oai:union.ndltd.org:uct/oai:localhost:11427/14130
Date January 2015
CreatorsWilliams, Jeandre Charisse
ContributorsMassyn, Mark
PublisherUniversity of Cape Town, Faculty of Engineering and the Built Environment, Department of Construction Economics and Management
Source SetsSouth African National ETD Portal
LanguageEnglish
Detected LanguageEnglish
TypeMaster Thesis, Masters, MSc
Formatapplication/pdf

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