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Previous issue date: 2017-01-10 / Coordena??o de Aperfei?oamento de Pessoal de N?vel Superior - CAPES / The high prevalence of crack use in Brasil is considered a public health problem. The usage of crack among women embraces social, cultural, psychological, medical and legal areas, bringing several consequences for their lives. The development of guidelines, actions and suitable strategies to assist this population is key factor for elaboration of efficient treatment. This study has the objective to evaluate crack cocaine-dependent women perception about health care professionals regarding the assistance provided in public health system. This thesis is composed by two empirical articles. The first article aimed to evaluate the perception of crack cocaine-dependent women users through content analysis of 12 interviews. Among the public health care services provided, it was possible to categorize the speech into positive and negative perceptions, as well as recommendations and possible improvements. Among the positive perception, women mentioned the multidisciplinary assistance as more caring. Among the negative side, the waiting lists for assistance was brought as something that discourage the population in looking for treatment. Related to improvements suggested, women mentioned that professionals needed to have better working conditions in order not to interfere negatively on their approaches towards them. In addition, they suggested continuous training for these professionals. The second article evaluated the perception of the health care professionals about crack cocaine-dependent women and about the public health services for this population. Three focus groups were conducted, totalizing 33 healthcare professionals from S?o Paulo and Porto Alegre. Through thematic analyses, it was identified two main axis. In the first axis, named as ?Crack female users?, it was described characteristics that professionals identified as prevalent in crack cocaine women, such as low educational level, unemployment, lack of social and familiar support, violence background history and social and gender stigmas. In the second axis, named as ?Public healthcare services?, it was described how professionals see the health system flow, which contains certain difficulties, mainly regarding the lack of women focused service. Regarding interventions, it was possible to notice the commitment from the professionals in driving the assistances which contributed to women higher adherence in the services. In the limitations, it was observed the difficulty of professional of basic attention to attending the women, highlighting the necessity to improve the attending of women who were crack users. These results are relevant to understand the possible repercussions of the health services and care provided to this population. In the medium term, the results will support the development of a brief manual and training for practitioners with a view to enhancing
effective interventions for the specific demands of women. Conclusions: It is possible to observe that both studies are complementary. The view crack cocaine-dependent women and professionals are similar regarding the difficulties encountered in public health services and about the need of professionals to have adequate working conditions and continuous training. / A alta preval?ncia do uso de crack no Brasil ? considerada um problema de sa?de p?blica. O uso de crack em mulheres engloba problemas de ordem social, cultural, psicol?gica, m?dica e jur?dica, trazendo in?meras consequ?ncias para a vida dessas mulheres. O desenvolvimento de pol?ticas, a??es e estrat?gias adequadas para atender a essa popula??o ? importante para um atendimento eficaz. Esta disserta??o
objetivou avaliar percep??es de mulheres usu?rias de crack e de profissionais da sa?de sobre os atendimentos prestados nos servi?os de sa?de p?blica para essas mulheres. A disserta??o ? composta por dois artigos emp?ricos. O primeiro estudo avaliou as percep??es de mulheres usu?rias de crack por meio da An?lise de Conte?do de 12 entrevistas. Foram verificados aspectos avaliados como positivos e negativos nos atendimentos recebidos nos servi?os de sa?de, bem como sugest?es e melhorias poss?veis. Percebeu-se que as mulheres consideram, entre os aspectos positivos, os atendimentos multidisciplinares, com acolhimento mais afetuoso. Nos aspectos negativos, observou-se que as filas de espera para atendimento nos servi?os desestimula essas mulheres a buscarem tratamento. Nas sugest?es de melhorias, as mulheres sugeriram que os profissionais possuam melhores condi??es de trabalho para que isso n?o interfira nas condutas para com elas. Al?m disso, sugeriram capacita??o continua para esses profissionais. O segundo estudo avaliou as percep??es dos profissionais da sa?de sobre as mulheres usu?rias de crack e sobre os servi?os de sa?de p?blica para esta popula??o. Foram realizados tr?s grupos focais, totalizando a participa??o de 33 profissionais da sa?de, de S?o Paulo e Porto Alegre. Foram identificados, por meio da An?lise Tem?tica, dois eixos centrais. No primeiro eixo, denominado ?Mulheres usu?rias de crack?, foram descritas caracter?sticas que os profissionais identificam como prevalentes em mulheres usu?rias de crack, como baixa escolaridade, desemprego, aus?ncia de rede de apoio, hist?rico de viol?ncia e estigmas relacionados ao g?nero. No segundo eixo, denominado ?Servi?os de sa?de p?blica?, foram descritos como os profissionais percebem o fluxo da rede, que possui algumas dificuldades, principalmente pela falta de um servi?o espec?fico de sa?de da mulher. Nas interven??es, foi poss?vel perceber o engajamento dos profissionais em realizar atendimentos que contribuam para uma maior ades?o das mulheres nos servi?os. Nas limita??es, observou-se a dificuldade da aten??o b?sica em atender essas mulheres pela falta de preparo profissional espec?fico. Observa-se, como necessidade de aprimoramento, capacita??es para atender as usu?rias de crack de forma mais qualificada. Estes resultados s?o relevantes para compreender poss?veis repercuss?es dos servi?os de sa?de e dos atendimentos prestados para essa popula??o. Em m?dio prazo, os resultados subsidiar?o o desenvolvimento de um manual e capacita??o breve para profissionais com objetivo de aprimorar interven??es efetivas para as demandas espec?ficas de mulheres. Conclus?es: ? poss?vel observar que os estudos s?o complementares. A vis?o dos profissionais e das mulheres usu?rias de crack s?o semelhantes quanto ?s dificuldades encontradas nos servi?os de sa?de p?blica e a necessidade dos profissionais possu?rem condi??es de trabalho adequadas e capacita??o continuada.
Identifer | oai:union.ndltd.org:IBICT/oai:tede2.pucrs.br:tede/7310 |
Date | 10 January 2017 |
Creators | Maciel, Luisa Zamagna |
Contributors | Habigzang, Lu?sa Fernanda |
Publisher | Pontif?cia Universidade Cat?lica do Rio Grande do Sul, Programa de P?s-Gradua??o em Psicologia, PUCRS, Brasil, Escola de Humanidades |
Source Sets | IBICT Brazilian ETDs |
Language | Portuguese |
Detected Language | English |
Type | info:eu-repo/semantics/publishedVersion, info:eu-repo/semantics/masterThesis |
Format | application/pdf |
Source | reponame:Biblioteca Digital de Teses e Dissertações da PUC_RS, instname:Pontifícia Universidade Católica do Rio Grande do Sul, instacron:PUC_RS |
Rights | info:eu-repo/semantics/openAccess |
Relation | 2588426296948062698, 600, 600, 600, 600, -6557531471218110192, 3411867255817377423, 2075167498588264571 |
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