The aim of this paper is to study the “key success factors in implementing Six-Sigma in different cultures”. A literature review is used for the research methodology. The review of literature revealed that Six-Sigma was originally initiated by Motorola, an American company, and after recognizing the effect this could have on the organization and to the bottom line, many other leading American companies then followed. It could be claimed that the success of Six-Sigma in the American firms is due to the fact that the methodology of Six-Sigma is an excellent match with American management characteristics or the American business culture. This research also found that cultural awareness issues are likely to play a role in how effective implementation of Six-Sigma methodology is in American companies. / Findings in this study indicate that Thai and American cultures are vastly different in many dimensions. The question came up that if Six-Sigma were to be introduced in a Thai manufacturing environment what implications the Thai culture would have on implementation. The resultant finding of this study is summarised as “what are the Thai culture implications of Six-Sigma implementation”. / Thai culture will have an impact on the key success factors in implementing Six-Sigma and could be concluded as follows: Can Breakthrough methodology and Result orientation in Six-Sigma methodology be used with Thai people or Thai Manufacturing?; Can “Out Box” thinking concept and “Changing” environment be implemented in Thai culture?; How did those companies build “Team work” to support Six-Sigma implementation?; Are performance based promotion and individual recognition systems being used with Thai people or Thai manufacturing?. / Thesis (DBA(DoctorateofBusinessAdministration))--University of South Australia, 2005.
| Identifer | oai:union.ndltd.org:ADTP/267305 |
| Creators | Pongcharoen, Naruepont. |
| Source Sets | Australiasian Digital Theses Program |
| Language | English |
| Detected Language | English |
| Rights | copyright under review |
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