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The Analysis of Staff's Job Satisfication And Turnover Intention in Financial Industry

Due to the access to international financial market is open and globalization is inevitable, the fluctuation of financial market and the competition among banks are getting fierce. Emotion is an essential part of a bank employee¡¦ job and it is closely related to working pressure. Therefore, this paper is to investigate whether working pressure will affect job satisfaction and then affect the tendency of resignation.
Based on the research motives, the purposes of this research are as follows:
1. To understand the current situation of financial employees¡¦ job satisfaction factors and resignation tendency.
2. To investigate how job satisfaction factors are related to resignation tendency.
3. This paper provides companies reference of human resource development such as how to reduce resignation intention in order to cut unnecessary recruit cost.
Conclusion¡GBased on the result of simple regression analysis,¡uworking pressure¡v,¡udegree of satisfaction to salary and benefits¡v,¡ucommitment to organization¡v and ¡uassignment fairness¡vindeed influence working satisfaction. In other words, the lower working pressure an employee has, the higher degree of working satisfaction one has; the higher degree of satisfaction to salary and benefits, commitment to organization and assignment fairness one has, the higher degree of working satisfaction one has.
Suggestions:
1.Raise employees¡¦ commitment to organization in order to recruit elites and reduce the labor turnover rate.
2.The reward system has to be quantified.
KEY WORLD¡Gworking pressure¡Bdegree of satisfaction to salary and benefits¡B commitment to organization¡Bassignment fairness¡Bresignation
intention¡Bworking satisfaction

Identiferoai:union.ndltd.org:NSYSU/oai:NSYSU:etd-0216111-153703
Date16 February 2011
CreatorsTseng, Wen-bo
ContributorsIuan-yuan Lu, Tsuang Kuo, Hsien-Tang Tsai
PublisherNSYSU
Source SetsNSYSU Electronic Thesis and Dissertation Archive
LanguageCholon
Detected LanguageEnglish
Typetext
Formatapplication/pdf
Sourcehttp://etd.lib.nsysu.edu.tw/ETD-db/ETD-search/view_etd?URN=etd-0216111-153703
Rightsnot_available, Copyright information available at source archive

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