The aim of this study was to examine the manner in which verbal rewards are conveyed toaudit assistants and how they affect their motivation within a professional context. Toachieve this, the theoretical framework delved into existing research concerning variousways in which verbal rewards can be conveyed. Additionally, theories on different formsof motivation were highlighted.The study employs a qualitative approach to facilitate the collection of in-depth data thatcan offer a nuanced understanding of the relationship between verbal rewards andmotivation. Specifically, a qualitative personal method has been utilized throughsynchronous interviews, indicating direct interaction between the researchers andrespondents. Semi-structured interviews were conducted, with a foundation in the topicsof the study’s theories but allowing flexibility to enable deeper discussions and reflections.Two primary categories of verbal rewards received by audit assistants, namely sincereinformative and concise, have surfaced as key patterns from the study’s results. Theanalysis clarifies that the manner in which a verbal reward is conveyed contributes todifferent effects on motivation, thereby confirming existing research. The study’s results,however, challenge certain assertions regarding how specific characteristics withincategories of verbal rewards impact the two different forms of motivation, autonomousand controlling. In conclusion, the study finds that sincere informative verbal rewardspredominantly exert an enhancing effect on autonomous motivation, but also on acomponent of controlled motivation. Concise verbal rewards demonstrate a limitedenhancement of autonomous motivation but a more pronounced increase in controlledmotivation. In summary, the study has revealed clear patterns on how verbal rewards areconveyed to audit assistants, and although the effects on their motivation has varied, thestudy can establish that verbal rewards influence their motivation.
| Identifer | oai:union.ndltd.org:UPSALLA1/oai:DiVA.org:kau-99505 |
| Date | January 2023 |
| Creators | Carlbäck, Linus, Lundström, Kajsa |
| Publisher | Karlstads universitet, Handelshögskolan (from 2013) |
| Source Sets | DiVA Archive at Upsalla University |
| Language | English |
| Detected Language | English |
| Type | Student thesis, info:eu-repo/semantics/bachelorThesis, text |
| Format | application/pdf |
| Rights | info:eu-repo/semantics/openAccess |
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