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Previous issue date: 2012-09-02 / Coordena??o de Aperfei?oamento de Pessoal de N?vel Superior / This thesis aims to identify how civil servants perceive changes made inthe carrying out of
their work after their taking part in the Course forTechnicians in Public Management of the
Government of Rio Grande do NorteState. As for the methodological procedures, an
exploratory-descriptivequantitative research has been carried out through structured
questionnaires appliedto 118 civil servants from the first groups of the Course for
Technicians, thusshowing a margin of error of 4.18% to 95% of confidence, according to
theprocedures of finite sampling. The table processing and analysis rested uponthe Statistical
Package for the Social Sciences SPSS and was carried outthrough univariate, bivariate and
multivariate techniques with emphasis on thetechnique called Factor Analysis. It was possible
to identify that the level ofsatisfaction of the students was high and there was a clear
perception by themthat the course assisted to changes in their work. Through Factor Analysis
itwas verified that the factors that may be related to changes in the work of thecivil servants
are "Contribution to Society", "Efficiency andEfficacy in the Work Environment",
"Applicability of Contents"and "Capacitating for Leadership". The conclusion of the
studyindicates that the factors obtained are directly related to the basis of thenew public
management by means of guidance toward efficiency and efficacy in aperspective of
leadership, the contents of the course being thus made into newattitudes toward work which
end up yielding better results for society / A presente disserta??o teve por objetivo identificar a percep??o dos servidores p?blicos sobre
as mudan?as produzidas na execu??o do trabalho, a partir da participa??o no Curso de
Tecn?logo em Gest?o P?blica do Governo do Estado do Rio Grande do Norte. Com a
import?ncia que tem sido atribu?da ? gest?o de pessoas no contexto organizacional
contempor?neo, quest?es relacionadas ao treinamento e desenvolvimento de compet?ncias e
habilidades adquiriram maior relev?ncia, inclusive no setor p?blico, sob a influ?ncia do
pensamento da Nova Gest?o P?blica - NGP. Relativamente aos procedimentos metodol?gicos
foi realizada uma pesquisa quantitativa de natureza explorat?ria-descritiva entre 118
servidores das tr?s primeiras turmas do curso empregando Statistical Package for the Social
Sciences SPSS para utilizar t?cnicas uni, bi e multivariada, especialmente a an?lise fatorial.
A pesquisa apurou um elevado n?vel de satisfa??o com o curso e a exist?ncia de uma clara
percep??o do mesmo como contribuinte para a mudan?a no trabalho. A an?lise fatorial
identificou quatro fatores que podem estar relacionados com a mudan?a no trabalho:
contribui??o para sociedade , efici?ncia e efic?cia no trabalho , aplicabilidade dos
conte?dos e capacita??o para lideran?a , todos identificados com a NGP
| Identifer | oai:union.ndltd.org:IBICT/oai:repositorio.ufrn.br:123456789/18310 |
| Date | 02 September 2012 |
| Creators | Pereira Junior, Marinaldo |
| Contributors | CPF:05001650410, http://lattes.cnpq.br/0252534020824779, Silva, Jorge Luiz Mariano da, CPF:19281897415, http://buscatextual.cnpq.br/buscatextual/visualizacv.do?id=K4784214T6, Nunes, Emanoel M?rcio, CPF:64276953472, http://lattes.cnpq.br/4287439310652411, Matos Filho, Jo?o |
| Publisher | Universidade Federal do Rio Grande do Norte, Programa de P?s-Gradua??o em Economia, UFRN, BR, Economia Regional |
| Source Sets | IBICT Brazilian ETDs |
| Language | Portuguese |
| Detected Language | English |
| Type | info:eu-repo/semantics/publishedVersion, info:eu-repo/semantics/masterThesis |
| Format | application/pdf |
| Source | reponame:Repositório Institucional da UFRN, instname:Universidade Federal do Rio Grande do Norte, instacron:UFRN |
| Rights | info:eu-repo/semantics/openAccess |
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