The general purpose of this study was to determine whether a relationship exists between
emotional awareness and human error in aviation. A quantitative analysis approach was
used to explore this by means of a cross-sectional survey design. The independent
variable emotional awareness and the dependent variable human error were
contextualised and operationalised. During the empirical phase, biographical information
was collected and the Hartmann Emotional Boundary Questionnaire was administered to
a purposive sample consisting of 173 aircrew members within the South African Air Force.
Factor analysis revealed an eight-factor structure: involved; exactness; blend; openness;
structured; unstructured; flexibility; and imagination. No differentiation was found between
the mustering groups in relation to emotional awareness and human error. However,
correlations differentiated between aircrew with zero human error and aircrew with “more
than ten years’ aviation experience”. The test for differences between human error and
the emotional awareness sub-construct "imagination" indicated a medium significance.
From this relationship, the researcher deducted that “imaginative aircrew are prone to
err”. / Industrial and Organisational Psychology / M. Com. (Industrial and organisational Psychology
| Identifer | oai:union.ndltd.org:netd.ac.za/oai:union.ndltd.org:unisa/oai:uir.unisa.ac.za:10500/23631 |
| Date | 11 1900 |
| Creators | Stipp, Andrea |
| Contributors | Von der Ohe, Hartmut |
| Source Sets | South African National ETD Portal |
| Language | English |
| Detected Language | English |
| Type | Dissertation |
| Format | 1 online resource (xii, 184 leaves) : illustrations (some color) |
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