Thesis (MBA)--Stellenbosch University, 2001 / ENGLISH ABSTRACT: Small businesses are the traditional source of local and national economic
growth. Small businesses in South Africa absorb almost half the people formally
employed in the private sector and contribute nearly thirty seven percent to the
country's gross domestic product. Unfortunately small businesses also have the reputation of a high failure rate some literature quote figures as high as sixty six percent of all small businesses
within the first six years of their existence. An Australian survey indicated that nearly sixty five percent of all business
failures were caused by controllable factors, which implicates that the use of
consultants, or simply better management of the small business, could have
prevented the failure. This study explains why small business owners are so
reluctant to make use of outside consultants and looks into the most common
causes of small organisation failure.
This research project is designed as an incremental development study, where
an existing model is adjusted to focus on a smaller nische market. A consulting
model, developed to use in large organisations, was evaluated by identifying the
problem areas that most often cause small organisations to fail and then
comparing them to the areas addressed in the existing model. The conclusion reached was that although this model will definitely help small business owners
to improve their businesses, it doesn't address the mest common causes of
small business failure and adjustments is needed to customise this product for
the small organisation.
Based on the available data on the most common causes of small organisational
failure, a new model is developed, which addresses the specific causes of small
organisation failure.
The new model gives examples of what would be in place in an organisation
where the relevant critical success factor is successfully implemented as well as
examples of what the situation will be if the relvant factor is absent. The small
business owners evaluate themselves on a scale of one to ten. The model has a
dual purpose, firstly to create an awareness with the owner of the full spectrum
of factors that need to receive attention in a small organisation, and secondly to
give a benchmark against which progress on each of the critical success factors
can be measured. / AFRIKAANSE OPSOMMING: Klein besighede vorm die ruggraat van die Suid Afrikaanse ekonomie, met byna
sewe-en-dertig persent van die Bruto Nasionale Produk (BNP), wat aan klein
besighede toegeskryf kan word en as werkverskaffer aan bykans die helfte van
alle werknemers wat formeel in diens is van die private sektor. Ongelukkig het
klein besighede ook die reputasie van 'n groot mislukkingskoers met mislukkings
so hoog as ses-en-sestig persent van alle klein besighede in die eerste ses jaar
van die ondernemings se bestaan.
'n Australiese studie het getoon dat ongeveer vyf-en-sestig persent van die
oorsake van klein besigheid mislukkings aan beheerbare faktore toegeskryf kan
word. Met ander woorde hulp van konsultante, of bloot beter bestuur van die
klein besigheid, kon die mislukking verhoed het. Hierdie werkstuk kyk na redes
hoekom konsultante so min deur klein besighede gebruik word en na die mees
algemene oorsake van klein besigheid mislukkings.
Die werkstuk neem die vorm aan van 'n inkrementele ontwikkeling studie waar 'n
reeds bestaande evaluasie model, aangepas word om te fokus op 'n kleiner
nismark. 'n Konsultasie model, wat ontwikkel is vir gebruik in die diagnostiese
fase van die konsultasieproses vir groot besighede, is ondersoek en daar is
gekyk watter van die mees algemene faktore vir klein besigheid mislukking in hierdie model aangespreek is. Die gevolgtrekking was dat alhoewel die model
definitief klein besigheids eienaars sal help om hul organisasies te verbeter, dit
meeste van die oorsake vir mislukking in klein besighede nie direk aanspreek
nie, en dat aanpassings van die model nodig is.
Gebasseer op reeds bestaande navorsing oor die oorsake van klein besigheid
mislukkings, is 'n nuwe model ontwikkel, wat spesifiek gerig is daarop om die mees
algemene oorsake van mislukking aan te spreek.
Die hersiene model gee voorbeelde van wat in plek sal wees in 'n organisasie
waar die kritieke suksesfaktor suksesvol geimplementeer is asook voorbeelde
van hoe die situasie daar sal uitsien indien die relevante faktor afwesig is. Klein
besigheidseienaars evalueer hulself op 'n skaal van een tot tien. Die doel van die
model is tweeledig, eerstens om die eienaar attent te maak op die volle omvang
van faktore waaraan aandag gegee moet word, en tweedens om 'n riglyn te bied
waarteen vordering op elkeen van die kritieke sukses faktore gemeet kan word.
| Identifer | oai:union.ndltd.org:netd.ac.za/oai:union.ndltd.org:sun/oai:scholar.sun.ac.za:10019.1/49694 |
| Date | 03 1900 |
| Creators | Maritz, Anna-marie |
| Contributors | Denton, Mario, Stellenbosch University. Faculty of Economic & Management Sciences. Graduate School of Business. |
| Publisher | Stellenbosch : Stellenbosch University |
| Source Sets | South African National ETD Portal |
| Language | en_ZA |
| Detected Language | Unknown |
| Type | Thesis |
| Format | 125 p. |
| Rights | Stellenbosch University |
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