Return to search

Instrument to evaluate to which extent the operational support information system (OSIS) adds value to the South African Air Force (SAAF)

Thesis (MMil (Computer Information Systems))--University of Stellenbosch, 2005. / Since the 1940s, the evaluation of information systems has been the topic of many
authors’ research. When taking into account the amount of resources invested in an
organisation’s information systems, especially in the present fiscal conditions, then the
evaluation of an information system’s success is imperative. Traditionally, monetarybased
evaluation measures were used to evaluate the success of an information
system, however, these types of measures were found to be inadequate in their
attempt to measure the complexity of information systems successfully. Surrogate
measures, such as the user’s satisfaction with the information system, were developed
to replace monetary-based evaluation measures. These forms of measures are often
perceptual by nature and usually encompass the different stakeholders involved in the
information system.

Identiferoai:union.ndltd.org:netd.ac.za/oai:union.ndltd.org:sun/oai:scholar.sun.ac.za:10019.1/2011
Date12 1900
CreatorsHattingh, Maria Jacoba
ContributorsBotha, D. F., Renken, J. C., University of Stellenbosch. Faculty of Military Sciences.
PublisherStellenbosch : University of Stellenbosch
Source SetsSouth African National ETD Portal
LanguageEnglish
Detected LanguageEnglish
TypeThesis
Format664825 bytes, application/pdf
RightsUniversity of Stellenbosch

Page generated in 0.0017 seconds