Alliance paradox an empirical study of alliance portfolio effects on customer service quality in the U.S. airline industry /

Description

Thesis (Ph.D.)--University of Central Florida, 2009. / Advisers: Bruce Barringer, Robert Ford. Includes bibliographical references (p. 129-144).

Links & Downloads

1. http://purl.fcla.edu/fcla/etd/CFE0002505

Tags

Strategic alliances (Business) Airlines

Additional Fields

Identifer	oai:union.ndltd.org:OCLC/oai:xtcat.oclc.org:OCLCNo/515901632
Date	January 2009
Creators	Zhang, Zhe.
Publisher	Orlando, Fla. : University of Central Florida,
Source Sets	OCLC
Language	English
Detected Language	English