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A strategic management model for the provision of housing by the City of Cape Town

Thesis (DTech (Public Management))--Cape Peninsula University of Technology, 2010.
Includes bibliographical references (leaves 211-219). / Few issues in the public domain have attracted so much attention than the provision
of housing to the poor. The provision of housing to the poor has always been a
contentious issue, and has acquired special significance in the current political
environment. This study describes, analyses and assesses attempts by central,
provincial and local spheres of government to honour the constitutional provision of
the right to have access to adequate housing. The study consists of an extensive
review of the literature that comprises books, legislation and journal articles accessed
from the Internet. In the process, a study is made of management theory, public
management theory, and legislation pertaining to housing, as well as strategic
management. On the basis of this study, an input/output transformational systems
model is presented of how the Housing Department of the City of Cape Town can
guide its management staff in achieving their strategic objectives. The model is a
normative one intent on assisting managers to attain understanding of set objectives
effectively and efficiently. The assumptions underlying the model emphasise that the
model strives to improve performance.


Data were collected by means of a mixed approach of a questionnaire and semistructured
interviews amongst management staff in the Housing Department. The
analysis of the data collected by the questionnaire was done using SPSS, with the
assistance of a registered statistician. The study researched various aspects of
legislative arrangements that can be utilised with a view to improving the housing
delivery function. One critical aspect in the provision of housing that enjoyed
attention during the semi-structured interviews is the transfer of funding for housing
from the central sphere of government directly to the municipality without the
provincial government acting as an intermediate.

The study concludes by advising on the feasibility of conducting further research on
the increasing involvement of the City of Cape Town in eviction actions brought to
Court by private individuals.

Identiferoai:union.ndltd.org:netd.ac.za/oai:union.ndltd.org:cput/oai:localhost:20.500.11838/1688
Date January 2010
CreatorsCronje, Stanford Ebraim
PublisherCape Peninsula University of Technology
Source SetsSouth African National ETD Portal
LanguageEnglish
Detected LanguageEnglish
TypeThesis
Rightshttp://creativecommons.org/licenses/by-nc-sa/3.0/za/

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