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An integrated feedback and strategic management process for the SA Police Service in the Western Cape

Thesis (MPA)--Stellenbosch University, 2000. / ENGLISH ABSTRACT: The year 1999 was announced as the year of service delivery by the National
Commissioner of Police, and the Police Plan for the RSA underwent a name
change to the "policy priorities and objectives" in the same year. The Police
Plan, consisting of policy priorities and objectives and internal focus areas, can
be seen as the strategic plan of the South African Police Service. Such a
strategic plan needs an implementation plan to put it into operation and ensure
the involvement of every member in the Service. The prime objective of the
South African Police Service is the establishment of a safe and secure
environment in partnership with the community. The emphasis should
therefore be on -
• improving the quality and effectiveness of service to the community;
• supporting the transformation process in South Africa in general and in
the South African Police Service in particular;
• instituting a new style of Community Policing and Management; and
• establishing a process for efficient and effective policing.
The above priorities consist of a number of objectives to put actions into
operation in order to reach a desired outcome. These actions will be
addressed at all managerial levels from top to lower levels through the
integrated planning process.
The South African Police Service in the Western Cape is divided into four
policing areas at present, namely the Eastern Metropole, Western Metropole,
Boland and Southern Cape.
Each area consists of stations which are responsible to the Area, and each
station must give feedback to the Area on its strategic management plan.
The strategic management plan of the SAPS in the Western Cape can be seen
as a combination of the Policing Priorities and Objectives for the province, the
Service Delivery Improvement Programme (SDIP) and the Area Operational
Plan.
The main goal of this research project is to design an integrated Strategic
Management model through which every Police Station in the Western Cape
can provide feedback in the Strategic Management processes. / AFRIKAANSE OPSOMMING: Die jaar 1999 is tot die jaar van dienslewering deur die Nasionale Kommissaris
van Polisie verklaar, en die Polisieplan vir die RSA het 'n naamverandering na
die "beleidsprioriteite en doelwitte" in dieselfde jaar ondergaan. Die
Polisieplan, wat bestaan uit beleidsprioriteite en doelwitte en interne
fokusareas, kan as die strategiese plan van die Suid-Afrikaanse Polisiediens
beskou word. So 'n strategiese plan benodig 'n implementeringsplan om dit in
werking te stel en die betrokkenheid van alle lede van die Diens te verseker.
Die hoofdoelwit van die Suid-Afrikaanse Polisiediens is om 'n veilige en
beveiligde omgewing in 'n vennootskap met die gemeenskap te bewerkstellig.
Daarom behoort die klem te val op -
• verbetering van die kwaliteit en doeltreffendheid van die diens aan die
gemeenskap;
• ondersteuning van die transformasieproses in Suid-Afrika in die algemeen
en in die Suid-Afrikaanse Polisiediens in die besonder;
• die instelling van 'n nuwe styl van Gemeenskapspolisiëring en bestuur; en
• die vestiging van 'n proses vir doelmatige en doeltreffende polisiëring.
Bovermelde prioriteite bestaan uit 'n aantal doelwitte om aksies in werking te
stel ten einde 'n beoogde resultaat te bereik. Hierdie aksies moet op alle
bestuursvlakke vanaf topbestuur tot die laer vlakke deur die geïntegreerde
beplanningsproses geloods word.
Die Suid-Afrikaanse Polisiediens in die Wes-Kaap is in vier polisiëringsareas
opgedeel, naamlik die Oos-Metropool, Wes-Metropool, Boland en Suid-Kaap.
Elke area bestaan uit stasies wat aan die Area verantwoordelik is, en elke
stasie moet aan die Area terugvoer verskaf oor sy strategiese bestuursplan.
Die strategiese bestuursplan van die SAPD in die Wes-Kaap kan beskou word
as 'n kombinasie van die Polisiëringsprioriteite en Doelwitte vir die provinsie,
die Dienslewering Verbeteringsprogram (DVP) en die Area Operasionele Plan.
Die hoofdoel van hierdie navorsingsprojek is om 'n geïntegreerde strategiese
bestuursmodel te ontwerp waardeur alle polisiestasies in die Wes-Kaap
terugvoer kan gee in die Strategiese Bestuursprosesse.

Identiferoai:union.ndltd.org:netd.ac.za/oai:union.ndltd.org:sun/oai:scholar.sun.ac.za:10019.1/51603
Date12 1900
CreatorsBeukes, Isak
ContributorsCloete, F., Stellenbosch University. Faculty of Economic & Management Sciences. School of Public Leadership.
PublisherStellenbosch : Stellenbosch University
Source SetsSouth African National ETD Portal
Languageen_ZA
Detected LanguageUnknown
TypeThesis
Format31 p.
RightsStellenbosch University

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