Yes / Purpose – Blockchain is one of the most significant emerging technologies that is set to
transform many aspects of industry and society. However, it has several major technical, social,
legal, environmental and ethical complexities that offer significant challenges for mainstream
use within the public sector. The Covid-19 pandemic has compelled many public sector
employees to work remotely, highlighting a number of challenges to blockchain adoption
within the Indian context signifying the pertinence of this research topic in the post-pandemic
era. This study offers insight to researchers and policymakers alike on how such challenges are
interdependent within this important subject.
Design/methodology/approach – We explored 16 unique sets of challenges selected from the
literature and gathered data from nine experts from government settings, healthcare and
education sectors and academia who have significant knowledge and experience of blockchain
implementation and use in their respective organisations. The implementation of Interpretive
Structural Modelling (ISM) and MICMAC provided a precise set of driving, linkage and
dependent challenges that were used to formulate the framework.
Findings – The developed ISM framework is split into six different levels. The results suggest
that the bottom level consists of challenges such as ‘Lack of standards (C9)’ and ‘Lack of
validation (C10)’ form the foundation of the hierarchical structure of blockchain adoption.
However, the topmost level consists of a highly dependent challenge termed ‘adoption of
blockchain in the public sector (C16)’. The research filters the selected set of five challenges
to develop a parsimonious model and formulated six propositions to examine the impact of
‘lack of standard (C9)’, ‘lack of validation (C10)’ on ‘security issues (C3)’ and ‘privacy
concerns (C2)’, which eventually determine individuals’ ‘reluctance to use blockchain
technology (C12)’.
Originality/Value – This research fills a key gap in exiting research by exploring the key
challenges in blockchain adoption within the public sector by developing a valuable framework
to model this important topic. To the best of our knowledge, this is the first paper to address
these challenges and develop a parsimonious model for challenges of blockchain adoption in
the public sector settings.
| Identifer | oai:union.ndltd.org:BRADFORD/oai:bradscholars.brad.ac.uk:10454/18327 |
| Date | 2021 January 1924 |
| Creators | Rana, Nripendra P., Dwivedi, Y.K., Hughes, D.L. |
| Source Sets | Bradford Scholars |
| Language | English |
| Detected Language | English |
| Type | Article, Accepted manuscript |
| Rights | (c) 2021 Emerald Publishing Group. This is an Open Access article distributed under the Creative Commons CC-BY-NC license (https://creativecommons.org/licenses/by-nc/4.0/legalcode) |
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