Management guru Peter Drucker once claims that the management philosophy is to achieve a comprehensive system for the effective management of enterprise principles, procedures, and practices.Being exposed to intense competitions, financial risks, and internal requirements, without a standard to follow health care industry shall not be able to advantageously record various types of documents, causing the complicated paperwork. Also if there are blurred responsibilities among the various departments, less medical and process efficiency, health care industry shall not be lead to the direction towards sustainability.
This research adopts structure-behavior coalescence (SBC) as the core service-oriented modeling method to examine patients, physicians, and resources generated by the relationship among them. We use ¡§service¡¨ as the basic construction unit, combining with enterprise architecture and information technology, to build a service-oriented medical business management model (SOMBMM).
The results of this research are the following: 1. Modeling step is top-down, at different levels to describe its related services, also echo the corporate bottom-up strategy; 2. Enhance business owner for medical business understanding, enhance manager for business planning and organizational restructuring of the effectiveness and efficiency; 3. When it comes the enterprise strategy revision, structural changes or behavioral updates, service-oriented plays as the best tool; 4. Each service clearly shows all its operations, human resources and manpower, and then fully under control; 5. Service, operation names and input and output data are well delineated after the information system¡¦s analysis, this shall reduce the effort to communicate with users; 6. Using icons that make managers easy to understand, reducing the cost of education. The contribution of this research is to provide business managers a modern management model and to enhance management capacity, no longer need the experience, quickly getting familiarity with the business to improve administrative efficiency.
| Identifer | oai:union.ndltd.org:NSYSU/oai:NSYSU:etd-0619110-145310 |
| Date | 19 June 2010 |
| Creators | Chen, Hui-Rong |
| Contributors | William S. Chao, Royal Lee, Te-Min Chang, E-ren Chuang |
| Publisher | NSYSU |
| Source Sets | NSYSU Electronic Thesis and Dissertation Archive |
| Language | Cholon |
| Detected Language | English |
| Type | text |
| Format | application/pdf |
| Source | http://etd.lib.nsysu.edu.tw/ETD-db/ETD-search/view_etd?URN=etd-0619110-145310 |
| Rights | unrestricted, Copyright information available at source archive |
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