Thesis(M.Com. (Business Management)) -- University of Limpopo, 2022 / The purpose of this study is to investigate the factors influencing the use of mobile
technology in SMEs for the improvement of the supply chain. The study uses the
Technology Acceptance Model (TAM) and Technology Readiness Index (TRI) as
theories. This study has four objectives: (1) To identify the determinants of the use of
mobile technology in supply chains of SMEs, (2) To determine the level of adoption of
mobile technology in the supply chain of SMEs, (3)To determine the relationships
between determinants of the use of mobile technology and the adoption of mobile
technology in the supply chain of SMEs, and (4) To determine the relationship between
mobile technology adoption and supply chain performance.
The study uses a quantitative approach. Exploratory and correlation research is used
to determine the determinants of adoption of mobile technology. The study population
are SMEs in Polokwane Local Municipality. A sample of 122 is used and aself administered questionnaire is used to collect primary data. Data analysis is carried out
utilising SPSS version 27. A Cronbach alpha test is carried out to measure the internal
reliability of the research instrument. The results show that there are positive
relationships between determinants of the use of mobile technology and the adoption
of mobile technology in the supply chain of SMEs and that there is a positive
relationship between mobile technology adoption and supply chain performance. It is
recommended to businesses to take into consideration the determinants of mobile
technology adoptionin attempting to improve their supply chain performance and to
adopt the mobile technology to enhance productivity and the processes of supply chain
for those who have not adopted it. The research contributes to the knowledge about
the factors influencing the use of mobile technology in SMEs for the improvement of
supply chains / Service SETA
| Identifer | oai:union.ndltd.org:netd.ac.za/oai:union.ndltd.org:ul/oai:ulspace.ul.ac.za:10386/4002 |
| Date | January 2022 |
| Creators | Hlongwane, Paseka |
| Contributors | Pelser, G. P. J. |
| Source Sets | South African National ETD Portal |
| Language | English |
| Detected Language | English |
| Type | Thesis |
| Format | xiv, 156 leaves |
| Relation |
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