Knowledge management becomes the hot topic of business circles in recent years, more and more enterprises become interested in knowledge management, a lot of scholars are engaged in relevant research one after another too. With the fast development of information science and technology, the administrative system of knowledge is the most important part in knowledge management by enterprises, but some enterprises have found gradually , though information science and technology can help enterprises to do a good job of knowledge management , but really leading knowledge management is the members who participates in, these members include high-order executive , technical staff and user.
Leadership , culture , evaluation and technology and technology that four major keys to knowledge management succeed, but because task or have different type attitude emerge at the mission on because organization of enterprise should different, for instance the stratum type organizes, flat organization , radiating type organization and matrix type organize etc., organize each unit their have two or more upper strata management units appear perhaps in matrix type especially, so but more general stratum type complicatedness that comes will come efficiently in the treatment of some tasks on the operation of organizing. So quite a lot of modern enterprises all adopt this organization method , research this mainly with view and is it is it probe into with course theory one matrix type organize enterprise during the process of channeling into knowledge management about step time organize to come to complement, Structuration of theory, times of culture and different leader classify with science and technology or other as literary composition surface that consult is it pursue difference of effect to have in leader , culture , assessment, the difficulty met and gains, do it for other reference while channeling into the management activity of knowledge in initial stage of enterprise which is similar to institutional framework .
Try to complement from the view of the Structuration theory with the process theory by way of case study in this research
This research adopts the law of case study and goes on, select a domestic industrial computer company listed to do for the target further investigating it, adopt a single case to design in studying the design, but carry on the collection of the materials through the interview way of the depth with the matrix type organization difference organizing, in the course of studying, three undertaking groups count 13 colleagues in researcher's interview case company altogether, duplicate the interview content to analyze for the draft word for word , understand why need information management in the case company in depth after interview? The annotation explanatory note of information management? Pursue the system of information management? Pursue the culture of information management? Pursue the present situation of personnel of information management? Pursue the science and technology and tool used of information management? Pursue the type of information management attitude? Set up those knowledge management activity? (take , take and socialize by outside inside), pursue change and result of information management? (the procedure , science and technology and structure); And use the structure of composing a piece of writing and offering now to carry on the difference analysis between different undertaking group of case company, will regard running as and will be similar to the research that enterprises pursue information management to consult relevantly in the future .
This study found that the communication between managers and users is the necessarily sustained work. The communication process will influence on managers and users¡¦ cognition about KMS. This cognition will again influence on their communication behavior. Therefore, the key success factor of implementing KMS has relations with their common consensuses about the system implementation. Companies should realize the gap between managers and users¡¦ need by means of sustained communication to find the best way to develop KMS. Then, users¡¦ participation in the system implementation can increase the opportunities for managers and users¡¦ interaction. During the interaction process, they dominate the system development, and then the structure of their power will change. Therefore, the key success factor of implementing KMS has relations with their power structure. Companies should realize the structure of managers and users¡¦ power and give users more power to dominate the resource of KMS under managers¡¦ appropriate control. Besides, managers have to reveal their support by practical actions for convincing users to participate in the system implementation and then try to form a culture which is suited to the KMS implementation to sanction their behavior. Therefore, the key success factor of implementing KMS has relations with whether managers can form a culture which is suited to the KMS implementation. Companies should establish proper rules to have managers and users contribute or share knowledge during the routine work and form a culture which is suited to the KMS implementation to sanction their behavior.
| Identifer | oai:union.ndltd.org:NSYSU/oai:NSYSU:etd-0914106-001858 |
| Date | 14 September 2006 |
| Creators | Lee, Kuo-chung |
| Contributors | Chin-Fu Ho, Wen-Hsiung Wu, Yi-Ming Tai |
| Publisher | NSYSU |
| Source Sets | NSYSU Electronic Thesis and Dissertation Archive |
| Language | Cholon |
| Detected Language | English |
| Type | text |
| Format | application/pdf |
| Source | http://etd.lib.nsysu.edu.tw/ETD-db/ETD-search/view_etd?URN=etd-0914106-001858 |
| Rights | withheld, Copyright information available at source archive |
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