This study uses the case study method to investigate how a start-up company in industrial PC ODM field makes the product line decision when the outcome does not meet the expectation on funding. Since the company A corp. which was formly a software company in Netword Attached Storage field merged a communication appliance business unit from a industrial PC manufactoror, it was expected to leverage the resources of both joint venture parties to create synergy in competing with the existing competitors. It is two years after funding the management is about to review the product lines ¡V hardware manufacture and storage system, to make the go/no go decision on the storage system product line. Regarding to the business factor, the case is described in terms of value propostion, value network, and resource and process of the company; For the business competition, competitors in both product lines are stated; And respective operation records are provided in making the decision.

Knowledge management becomes the hot topic of business circles in recent years, more and more enterprises become interested in knowledge management, a lot of scholars are engaged in relevant research one after another too. With the fast development of information science and technology, the administrative system of knowledge is the most important part in knowledge management by enterprises, but some enterprises have found gradually , though information science and technology can help enterprises to do a good job of knowledge management , but really leading knowledge management is the members who participates in, these members include high-order executive , technical staff and user. Leadership , culture , evaluation and technology and technology that four major keys to knowledge management succeed, but because task or have different type attitude emerge at the mission on because organization of enterprise should different, for instance the stratum type organizes, flat organization , radiating type organization and matrix type organize etc., organize each unit their have two or more upper strata management units appear perhaps in matrix type especially, so but more general stratum type complicatedness that comes will come efficiently in the treatment of some tasks on the operation of organizing. So quite a lot of modern enterprises all adopt this organization method , research this mainly with view and is it is it probe into with course theory one matrix type organize enterprise during the process of channeling into knowledge management about step time organize to come to complement, Structuration of theory, times of culture and different leader classify with science and technology or other as literary composition surface that consult is it pursue difference of effect to have in leader , culture , assessment, the difficulty met and gains, do it for other reference while channeling into the management activity of knowledge in initial stage of enterprise which is similar to institutional framework . Try to complement from the view of the Structuration theory with the process theory by way of case study in this research This research adopts the law of case study and goes on, select a domestic industrial computer company listed to do for the target further investigating it, adopt a single case to design in studying the design, but carry on the collection of the materials through the interview way of the depth with the matrix type organization difference organizing, in the course of studying, three undertaking groups count 13 colleagues in researcher's interview case company altogether, duplicate the interview content to analyze for the draft word for word , understand why need information management in the case company in depth after interview? The annotation explanatory note of information management? Pursue the system of information management? Pursue the culture of information management? Pursue the present situation of personnel of information management? Pursue the science and technology and tool used of information management? Pursue the type of information management attitude? Set up those knowledge management activity? (take , take and socialize by outside inside), pursue change and result of information management? (the procedure , science and technology and structure); And use the structure of composing a piece of writing and offering now to carry on the difference analysis between different undertaking group of case company, will regard running as and will be similar to the research that enterprises pursue information management to consult relevantly in the future . This study found that the communication between managers and users is the necessarily sustained work. The communication process will influence on managers and users¡¦ cognition about KMS. This cognition will again influence on their communication behavior. Therefore, the key success factor of implementing KMS has relations with their common consensuses about the system implementation. Companies should realize the gap between managers and users¡¦ need by means of sustained communication to find the best way to develop KMS. Then, users¡¦ participation in the system implementation can increase the opportunities for managers and users¡¦ interaction. During the interaction process, they dominate the system development, and then the structure of their power will change. Therefore, the key success factor of implementing KMS has relations with their power structure. Companies should realize the structure of managers and users¡¦ power and give users more power to dominate the resource of KMS under managers¡¦ appropriate control. Besides, managers have to reveal their support by practical actions for convincing users to participate in the system implementation and then try to form a culture which is suited to the KMS implementation to sanction their behavior. Therefore, the key success factor of implementing KMS has relations with whether managers can form a culture which is suited to the KMS implementation. Companies should establish proper rules to have managers and users contribute or share knowledge during the routine work and form a culture which is suited to the KMS implementation to sanction their behavior.

The aim of this theses describes the design of the control program for the synchronous axes model and reconstruction of this model. The first main part is description of synchronous axes model, description of engines and other components of model. Then model modifications are described. Another part is discussing the TwinCAT programming environment and describe all important elements that must be performed for proper functionality of the model. There is also a description of function blocks that are used to program motion sequences. The last part is described of demonstration program and program which would be used for teaching.

Off-highway vehicles are on the verge of switching from analog to digital video camera technology (VCT), which offers better video quality and new features but adds complexity to the system. This thesis project aims to implement the digital VCT to the display computer CCpilot VA intended for off-highway vehicles. In this project the differences between analog and digital VCTs were reviewed and then a demo displaying a live digital camera video feed on the embedded Linux based display computer CCpilot VA was implemented with Qt and QML. More specifically, different GStreamer pipelines were tested, as Qt uses GStreamer to play video, and camera settings were changed using the ISO 17215 standard.  The demo displayed a live digital camera video feed with high quality, low latency and high frame rate on the VA by using a GStreamer pipeline utilizing hardware decoding. The results have shown that digital video cameras perform better than analog cameras, primarily because digital cameras have better video quality. The attempts to simultaneously display a video feed and a Graphical User Interface created by Qt have been made. However, they were only successful with poor video performance. A zero-copy link between the GStreamer pipeline’s decoder and sink element must be used to obtain good video performance.

This document describes the work for the master’s thesis in Electrical Engineering carried out at Electrolux Laundry Systems. In this project the computers that control the laundry system have been compared in order to verify the performance of the whole system. Three real environment systems are analysed and two of these systems have been set up in the laboratory in order to solve the problem considered. The results show that the tested devices perform better than the device PC1, which is not fulfilling the expectations in the real environment system. Some conclusions and future work are presented.

台灣工業電腦公司隨著台灣電腦業的蓬勃發展及供應鏈的完整，在此不算大的市場上持續地攻城略地，上市上櫃的十多家公司近幾年來無人虧損，差異僅在賺多賺少而已；全球十大工業電腦公司當中台灣至少也可佔到二至三席，而且在跟主機板、機箱類似的產品上已無人能敵；只要是台灣廠商能研發並製造出的產品，國外廠商便得被我們的低價格趕出市場。台灣電腦業已由宏碁、緯創當先鋒、華碩、和碩緊跟著朝著製造業的製造代工及服務業的品牌行銷分家的趨勢走。本論文在探討台灣工業電腦廠商是否也該跟著電腦的潮流走向品牌與製造代工分家之路。 / Taiwanese industrial PC companies are growing fast because of its complete supply chain. The listed companies in the industry do not face financial problems these years, and the difference among them is little. They also share top 2~3 seats among venders in the world. There are basically no foreign makers because of low-cost product lines developed by the industry in Taiwan . However, the trend in Taiwan’s personal computer companies is to separate ODM from OBM; led by Acer/Wistron and followed by Asus/Pegatron. The thesis instead is to study whether Taiwanese industrial PC companies need to spin off their factory or not.

鑒於台灣近二十年來PC產業所面臨微利化趨勢以及中國大陸崛起所擁有之低勞工成本優勢，在IT產業一片哀鴻遍野中，思考如何突破現狀而轉型至利基型之工業電腦領域，進而找出產業未被滿足之應用商機，並加強技術研發及行銷策略。 本論文以尚處於產業發展初期，年複合成長率達雙位數成長之KVM切換器(Keyboard、Video、 Mouse Switch)作為研究的課題，探討台灣資訊產業如何運用本身有限資源投入利基型應用領域，希能為台灣資訊產業帶來拋磚引玉之效果而略盡棉薄之力。 本研究是採用質化分析，研究方法是使用探索性研究之次級資料分析與個案研究，目的是在解釋一種實證性的探究，以實務的現象，加上個案說明，以4C理論架構，逐項分析比較以及歸納。以此研究方法與架構，探討台灣KVM切換器事業如何跨越門檻擠進系統解決方案市場國際大廠壟斷局勢，以及穩居眾多小廠覬覦之中低階產品市場所面臨各項行銷交換成本時所應採取的策略。 最後由於KVM切換器事業尚屬於起飛階段，時間不長、代表性廠商數量不多且個別公司的專屬資料蒐集不易、產業次級統計資料也不足，因此未來後續研究者可考慮朝量化的研究進行更深入之探討。

美國每年都有企管顧問公司或是商業雜誌公佈全球最具價值的品牌，例如Interbrand與商業週刊的聯合調查在2004年調查計算各品牌的價值中，可口可樂雄居價值最高的10大全球品牌之首（674億美元），其後是微軟Microsoft（650億美元）、IBM（538億美元）、通用電氣GE（441億美元）、英代爾Intel（335億美元）、迪士尼Disney（271億美元）、麥當勞McDonald（250億美元）、諾基亞Nokia（240億美元）、豐田Toyota（227億美元）以及萬寶路Marlboro（221億美元）。而2004年末2005年初，世界大型企業併購趨熱。甲骨文公司（Oracle) 併購仁科公司(Peoplesoft) 交易總額價值達103億美元、寶潔公司以高達570億美元併購吉列公司和美國西南貝爾通訊公司(SBC)以160億美元收購美國電話電報公司（AT&T)等一系列交易，都充份展現出企業在購併時，品牌價值的重要性。 品牌對於企業而言，不單只是區隔與其他公司的差別，還是一個企業在消費者心中的形象、承諾、品質、經驗的集合體。研華自創立以來便積極朝向自由品牌的建立，所以在今年進入了台灣十大國際品牌，是相當值得雀躍的事。然而，為了讓研華的品牌在未來不只能夠保持前十大，更要在相較於其他品牌的進步更為突出，因此，本研究結合Aaker 與Keller 以及諸位品牌學者提出之架構，試圖釐清分析出在研華科技亮麗的品牌背後，研華採取的品牌識別與品牌打造行銷策略及其所隱含的思維與目的，希望將此經驗以系統性的理論架構做出整理，重新詮釋研華的品牌打造計畫，萃取出品牌經營的關鍵因素與策略，並給予其未來計畫建議。 本研究以研華科技為個案對象，目的共計有以下幾項： 1.釐清研華自我品牌識別(Brand Identity)與顧客對於研華品牌形象(Brand Image)之間的差距，本研究將結合Aaker與Keller等學者之理論加以探討。 2.探討對研華科技品牌打造計畫（Brand Building Program）之內、外部影響因素。 3.透過個案研究的過程，給予研華實質建議，並建立屬於研華的品牌識別系統與品牌打造計畫。 關鍵字： □ 工業電腦 (Industrial PC, IPC) □ 品牌識別 (Brand Identity) □ 品牌形象 (Brand Image) □ 品牌打造計畫 (Brand Building Program)

本研究針對工業電腦產業，探索其創新產品服務：快速客製化（半客製化）服務的兩大產品服務模組化系統SOM(System On Module)及接單設計服務DTOS(Design To Order Service)-客製底板CSB的客製化服務之間的關聯影響，及對快速客製化（半客製化）服務的影響及關聯性。本研究以個案訪談法，以研華科技為研究對象；加上部份的問卷調查，為主要的研究方法。 　　本研究歸納分析研究發現如下： 　　【研究發現1】共通性模組的共通性程度會影響快速客製化服務績效 　　【研究發現2】變異性模組的變異性程度會影響快速客製化服務績效 　　【研究發現3】模組的介面標準化程度會影響快速客製化服務績效 　　【研究發現4】設計延遲會影響快速客製化服務績效 　　【研究發現5】最佳資源統治形式會影響快速客製化服務績效 　　【研究發現6】接單後生產機制會影響快速客製化服務績效 　　【研究發現7】共通性模組的共通性程度會影響設計延遲 　　【研究發現8】變異性模組的變異性程度會影響最佳資源統治形式 　　【研究發現9】模組化是接單後生產機制的必備條件 　　研究結果發現：快速客製化服務是結合「快速設計客製化」及「大量客製化」的新興事業模式；並發現模組化及設計延遲理論對快速客製化服務的重大影響。 　　因此本研究建議：廠商應該致力於推動模組化系統SOM的產業標準化，運用延遲理論於接單設計DTOS及接單生產BTO服務，及運用交易成本理論於最佳資源統治形式來提高客製底板CSB快速客製化服務的績效。 / This research focused on studying the new business model for Fast Customization Service which is the combination of Fast Design Customization Service and Mass Customization Service. 　　The research result shows that Fast Customization Service is significantly influenced by “Modularity” and “Design Postponement” . 　　The Author suggests that the IPC makers should endeavor for promoting the industrial standardization of SOM (System On Module) , implementing Postponement theory into DTOS (Design To Order Service) and BTO (Build To Order) , and implementing Transaction-Cost Theory into the best Governance Structure .

本研究選擇工業電腦產業的領導廠商研華科技公司為個案研究對象，想藉由研究該公司的技術支援服務流程，來瞭解其中可能出現的問題，並進一步提出改善的建議。 在整個研究架構方面，採用Davenport and Short（1990）的企業流程再造的五階段，乃因為此架構既具有完整的流程再造觀念，也稍具執行細節的考量，因此決定以該兩位學者所提的企業流程再造五階段作為本研究架構。 根據本研究，發現其現行的技術支援服務流程有以下的問題： 1. 業務工程師花費過多時間於技術支援服務上，使得他們缺乏時間開發與創造新的商機。 2. 客戶找業務請求技術支援並不會留下記錄。 3. 業務工程師與應用工程師有遺忘客戶需求的可能。 4. 業務無法隨時掌握顧客需求被滿足的狀況。 5. 應用工程師被動等待客戶跟催。 因此本研究提出以下建議： 1. 使用「即時支援軟體」來讓客戶可以輕鬆解決自己的問題，並留下服務需求記錄。 2. 加強公司知識庫的完整性、豐富性及更新速度。 3. 使用新的技術支援服務流程以提升服務效率及反應速度。 4. 建立每日客戶需求未被滿足的清單之電腦自動回報機制。 5. 提供客戶即時查詢其需求處理狀況。 另外在進行技術支援服務流程再造的時候，需要特別注意的是，要有一個流程負責人來統管整個新流程的運作狀況，董事長與總經理應該給予最高的授權支持，而該負責人應請各相關部門派出經理級以上的人參與流程再造，藉此整合各方意見並凝聚共識，如此才可能增加推行的助力，並將可行性納入考量，不然有可能變成難以執行計畫。 除此之外，還要有搭配相對應的誘因機制，讓相關的人員可以配合與適應此一新的技術支援服務流程，因為人們面對改變總是偏向抗拒的，因此一個新流程的推行需要相對應的誘因制度設計，才能讓大家有動力去從事變革。 關鍵字：工業電腦、技術支援、企業流程再造、流程圖、服務管理