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Using the CAPIE model to facilitate change : a critical review

Thesis (MBA)--Stellenbosch University, 2005. / The business environment is always changing and it is characterised by
turbulence and uncertainty. This changing environment will force the businesses
to respond in one way or the other and alter their strategies and operations to
accordingly to remain competitive. Making some alterations to these strategies
and operations means bringing about change to the organisation. As it will be
seen in the rest of this study, managing change is a complex, complicated, time
consuming and expensive exercise.
Managing and leading change requires commitment, patience, passion,
dedication, and top leadership support. It involves an insightful analysis of the
status quo from which to start building for the envisioned end future state. The
change agents must ensure that they keep everybody on board posted about
change. Pervasive leadership must be present to corroborate the change
process.
Because change happens through people, a full comprehension of the human
aspect of change especially the human response to change need not be
overemphasised. This aspect cuts across the entire change process right from
the beginning until the end of change project. The other overarching thing is the
fact that change programme must be in place to ensure implementation, hence
successful change. This programme outlines the roles and responsibilities of
those involved in the change process.
This study has looked at the CAPlE model for facilitating change. The model
envelopes all the critical elements of the change programme and process, which
the change agents should take cognisance of. The model serves as a guide to
successful management, facilitation and implementation of change.

Identiferoai:union.ndltd.org:netd.ac.za/oai:union.ndltd.org:sun/oai:scholar.sun.ac.za:10019.1/50541
Date12 1900
CreatorsDisho, Luka
ContributorsDenton, Mario, Stellenbosch University. Faculty of Economic and Management Sciences. Graduate School of Business.
PublisherStellenbosch : Stellenbosch University
Source SetsSouth African National ETD Portal
Languageen_ZA
Detected LanguageEnglish
TypeThesis
Format125 p. : ill.
RightsStellenbosch University

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