When designing for the general population it is important to design inclusively in order to invite to participation in today’s digital society. With this study the widely used Web Content Accessibility Guidelines (WCAG) gets investigated for its sufficiency in guidance towards inclusive design within mobile devices. Through a comparative analysis between the principles of WCAG and literature considering the effects of the limited attentional resources, deficits with WCAG are detected and discussed. Additionally, a parallel effort making a real-case with a WCAG adapted prototype based on a UX-design process is conducted in order to gain further insight and discussion. This process includes iterative sketching, persona-workshop, Service Blueprint-creation and usability testing. Findings show that WCAG does not fully consider the effects of the limited attentional resources. Recommendations are given for further scientific work in developing complementary guidance considering cognitive limitations to WCAG towards an inclusive design.
| Identifer | oai:union.ndltd.org:UPSALLA1/oai:DiVA.org:liu-166528 |
| Date | January 2020 |
| Creators | Carlbring, Josefin |
| Publisher | Linköpings universitet, Institutionen för datavetenskap |
| Source Sets | DiVA Archive at Upsalla University |
| Language | English |
| Detected Language | English |
| Type | Student thesis, info:eu-repo/semantics/bachelorThesis, text |
| Format | application/pdf |
| Rights | info:eu-repo/semantics/openAccess |
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