The purpose of the research is to explore social workers' listening skills pertaining to
listening as communication skill during an experimental social work interview.
The research methodology comprised unique application of a social work interview. A
sample of five participating social workers was invited to listen to a video recording of
a social work interview requesting them to identify information presented by the client
through observation and listening by applying a set of predetermined theoretical
conversation elements.
The participation and involvement of participating social workers during the listening
experiment was video recorded for subsequent evaluation.
The conclusion reached from research findings indicates that the unique approach
adopted by participating social workers' achieved mixed results towards hypothetic
assistance offered to the experimental client. The researcher recommends that social
workers be developed and trained in the art of maintaining effective listening skills
during social work interviews to improve assistance to clients. / Social Work / M. A. (Social Work)
| Identifer | oai:union.ndltd.org:netd.ac.za/oai:union.ndltd.org:unisa/oai:umkn-dsp01.int.unisa.ac.za:10500/548 |
| Date | 30 June 2007 |
| Creators | Rauch, Barend Venter |
| Contributors | Van Delft, W.F. |
| Source Sets | South African National ETD Portal |
| Language | English |
| Detected Language | English |
| Type | Dissertation |
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