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Stress in managers in the hotel industry in Mauritius

Work-related stress is a hindrance to the quality of working life. Stressful circumstances occur when individuals are no more able to handle, manage and cope with difficult situations. Events and situations are themselves not inherently stressful; it is the capability of people to face these situations and handle these effectively which will cause less or more stress.
Hotel operations have to compete by constantly offering an increasingly better comparative product and service. Being at the centre stage, hotel managers, therefore, have to respond to this challenge. The exigencies of the tourists and of the industry are exerting additional pressures on hotel managers.
The main findings of this study carried out from the human resource management perspective indicate the following: pressure from work and from both occupation-home and home-occupation interfaces do not have a positive influence on hotel managers’ psychological health.
However, there is a positive effect of work on both the occupation-home and home-occupation interfaces and of manager interests and hobbies on the health and home-occupation interface.
Potential areas of future research are identified and new research directions are proposed.

Identiferoai:union.ndltd.org:BRADFORD/oai:bradscholars.brad.ac.uk:10454/17376
Date January 2016
CreatorsGobin, Khemil
ContributorsCornelius, Nelarine, Wallace, James
PublisherUniversity of Bradford, University of Bradford, Faculty of Management, Law and Social Sciences
Source SetsBradford Scholars
LanguageEnglish
Detected LanguageEnglish
TypeThesis, doctoral, PhD
Rights<a rel="license" href="http://creativecommons.org/licenses/by-nc-nd/3.0/"><img alt="Creative Commons License" style="border-width:0" src="http://i.creativecommons.org/l/by-nc-nd/3.0/88x31.png" /></a><br />The University of Bradford theses are licenced under a <a rel="license" href="http://creativecommons.org/licenses/by-nc-nd/3.0/">Creative Commons Licence</a>.

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