As our home gets smarter so does our peripherals. We can, with the help of a virtual assistant, control a lot of our houseware simply by voice commands. This study aims to examine the behavioral changes in users of virtual assistants as they get used to a life with a virtual helper in their everyday life. It also examines the relationship the user creates with its virtual assistant as well as if virtual assistants should have rights of their own. By conducting focus groups with users who use virtual assistants in a range from daily to never one could make out the difference in behavior at home, the treatment of the virtual assistant and different views of the rights for the virtual assistant. The conclusion of the three questions is that firstly, using a virtual assistant over an extended period of time makes the individual more comfortable at home and thus more lazy in their everyday life. Secondly, an extended period of use creates a sort of relationship between the user and the virtual assistant where the user feel some sort of bond to their assistant in which changing parts of their assistant such as the voice makes them miss the old assistant. Lastly, users do not believe that virtual assistants should have rights as of now for the reason that they are not sentient as of now but if, in the future, assistants become smarter and more sentient it should at least be a discussion about it.
| Identifer | oai:union.ndltd.org:UPSALLA1/oai:DiVA.org:umu-172906 |
| Date | January 2020 |
| Creators | Öhlund, Ludvig, Zätterlund, Ola |
| Publisher | Umeå universitet, Institutionen för informatik, Umeå universitet, Institutionen för informatik |
| Source Sets | DiVA Archive at Upsalla University |
| Language | Swedish |
| Detected Language | English |
| Type | Student thesis, info:eu-repo/semantics/bachelorThesis, text |
| Format | application/pdf |
| Rights | info:eu-repo/semantics/openAccess |
| Relation | Informatik Student Paper Bachelor (INFSPB) ; 2020.27 |
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