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Emotional intelligence and leadership in a South African financial services institution

The purpose of this study was to determine whether there is a relationship between

emotional intelligence and leadership among senior leaders in a South African financial services
organisation. The sample consisted of 973 participants. A convenience sample was used, as the
leaders were part of a strategic organisational initiative and completed measurement instruments as
part of this process. All participants completed the Bar-On EQ-i, in order to measure emotional
intelligence, whereas the leadership data were obtained from an organisation-specific multi-rater
which accessed self-ratings, peer and subordinate ratings as well as manager ratings in
terms of leadership behaviours linked to organisational worldviews of leadership effectiveness. The
results show that there was a statistically significant relationship between emotional intelligence
and leadership among the leaders, but that there was poor predictive strength between these
variables. / Industrial and Organisational Psychology / MCom (Industrial and Organisational Psychology)

Identiferoai:union.ndltd.org:netd.ac.za/oai:union.ndltd.org:unisa/oai:uir.unisa.ac.za:10500/14227
Date06 1900
CreatorsDu Toit, Alison Jane
ContributorsViviers, Adriaan Martinus
Source SetsSouth African National ETD Portal
LanguageEnglish
Detected LanguageEnglish
TypeDissertation
Format1 online resource (viii, 100 leaves)

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