Flexible Kundeninteraktionsprozesse im Communication-Center : [Anwendungen, Probleme, Wissen] /

Description

Zugl.: Bayreuth, Universiẗat, Diss., 2001.

Links & Downloads

1. http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&doc_number=012801189&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA

Tags

Call Center

Additional Fields

Identifer	oai:union.ndltd.org:OCLC/oai:xtcat.oclc.org:OCLCNo/76619661
Date	January 2003
Creators	Zapf, Michael.
Publisher	Frankfurt am Main ; Berlin ; Bern ; Bruxelles ; New York ; Oxford ; Wien : Lang,
Source Sets	OCLC
Language	German
Detected Language	German