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On Satisfaction Level toward Southern Coastal Patrol Office¡¦s Public Service ¡ÐA Case Study on Interaction with Pingtung Liuqiu Township Fishermen

The government serves must keep pace with the times, can draw close to populace's idea, meets populace's need. This study, which aims to investigate the satisfaction level of fishermen towards the public service of the Southern Coastal Patrol Office of the Coast Guard Administration on the five dimensions of PZB Gaps Model of service quality. Six suggestions based on the aforementioned results are proposed in the study as references for Coast Guard authorities to carry out an overall review,enabling the advantage coastal patrol services to create a bigger public interest, and the fisherman feel the coastal patrol institution's innovation and the progress.

Identiferoai:union.ndltd.org:NSYSU/oai:NSYSU:etd-0702110-121755
Date02 July 2010
CreatorsLiu, Chia-mei
ContributorsTung, Yung-nian, Chin Shan-non, Wen-Chi Huang
PublisherNSYSU
Source SetsNSYSU Electronic Thesis and Dissertation Archive
LanguageCholon
Detected LanguageEnglish
Typetext
Formatapplication/pdf
Sourcehttp://etd.lib.nsysu.edu.tw/ETD-db/ETD-search/view_etd?URN=etd-0702110-121755
Rightsnot_available, Copyright information available at source archive

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