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Finding Common Ground: Relationship Building and Communication between PO and Client within a Community Supervision Setting

Previous research on the community supervision model entitled Effective Practices in Community Supervision (EPICS) focuses on the increased attention trained probation officers (POs), as opposed to non-trained POs, pay to using core correctional practices (Smith et al. 2012). While studies like this present a picture of what POs do during face-to-face interactions, there is little focus on PO perceptions of these day-to-day practices. Furthermore, still less studies center the clients on supervision in order to better understand topics such as ideal PO, ideal relationship, and perceptions of common community supervision strategies. To address these gaps, this study uses 30 semi-structured interviews with 15 POs and 15 clients either employed by or under supervision in West County in a northwest state in the U.S. Findings highlight the importance of identity verification for both PO and client. Moreover, this study highlights specific strategies used by POs seeking to balance the care and control aspects of their job. In addition, findings highlight the negative impact that grouping or labeling has on clients, while also showing the potentially positive effect addressing these fears has on the PO-client relationship.

Identiferoai:union.ndltd.org:pdx.edu/oai:pdxscholar.library.pdx.edu:open_access_etds-6209
Date18 July 2018
CreatorsAppleton, Carl Eugene
PublisherPDXScholar
Source SetsPortland State University
Detected LanguageEnglish
Typetext
Formatapplication/pdf
SourceDissertations and Theses

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