Thesis (MBA)--Stellenbosch University, 2001. / Some digitised pages may appear cut off due to the condition of the original hard copy. / ENGLISH ABSTRACT:
The world of 'business learning' is changing dramatically and business
sc'iools therefore need to respond differently to the demands of the market
place, not only to survive, but to grow as well. To achieve this objective,
feedback from students with regards to a course and lecturer form a part of
the effective management and delivery of educational instruction, as
evaluation of performance provides an important instrument in clarifying goals
and standards and enhancing future performance.
The focus of this study is, therefore, to determine firstly differences in the
perceptions of students with regards to the teaching of Industrial and Social
Relations within the MBA programme at the USB. The relevance of the
research is that differences between students following the four programmes,
namely full-time, part-time, modular English and modular Afrikaans, may
affect their commitment to the subject, which in turn may affect the quality of
the programme.
Secondly, it is also necessary to compare the lecturer's objectives pertaining
to his particular approach and course content, to the perceptions of the
students and to establish the degree of congruence between these.
To test the consistency of the evaluation process, a brief comparison of the
four MBA classes of 2000 as a whole is made with the first class of 2001
completed at the time of writing.
The sample groups were comprised of students who had completed the
course evaluation questionnaire. This was voluntary in nature. The data
collected was interpreted in terms of the Wilcoxan Rank Sum Test within a
framework of fifty-six hypotheses. The hypotheses were formulated from
theories relating to the course and students.
There are however, a number of limitations contained in this study. The
pertinent ones are that the course evaluation questionnaire used is the same
for every course within the MBA programme. No distinction is made between
the different subjects. The validity of the instrument may, therefore, be
impaired and the results not entirely conclusive of students' views. The
questionnaires were also completed unaided and it is possible that students
did not interpret the questions correctly.
This notwithstanding, the research within the parameters of this study points
to some minor differences between the students of the four MBA
programmes. More importantly, however, it identifies a very strong degree of
congruence between the students' perceptions and the lecturer's objectives in
the teaching of Industrial and Social Relations. These results have given the
lecturer, apart from some general 'pointers' on how to improve the course, the
assurance to continue with his present approach to the 'teaching' of Industrial
and Social Relations within the MBA programme at the USB.
This study should be seen merely as a preliminary trial, and all constraints
notwithstanding, it should serve as a starting point for future research. / AFRIKAANSE OPSOMMING:
Die wêreld van sakeonderrig verander dramaties en daarom is dit noodsaaklik
dat bestuurskole anders begin optree teenoor die vereistes van die markplek,
nie net om te oorleef nie, maar ook om te groei. Daarom is die terugvoering
van studente met betrekking tot In program en die dosent In deel van die
effektiewe bestuur en aanbieding van opvoedkundige opleiding.
Die evalueringsproses is dus In belangrike instrument om doelstellings en
standaarde te bepaal, en om toekomstige optrede te verbeter.
Eerstens fokus die studie daarop om verskille in die persepsies van studente
te bepaal ten opsigte van die opleiding van Arbeidsbetrekkinge en Sosiale
Verhoudinge in die MBA-program van die USB. Die belangrikheid van dié
navorsing is dat die verskillende studente van die vier MBA-programme,
naamlik Voltyds, Deeltyds, Modulêr (Engels) en Modulêr (tweetalig), en hul
toewyding tot die MBA-program daartoe aanleiding kan gee dat die kwaliteit
van die program beïnvloed word.
Tweedens is dit ook van belang om In vergelyking te tref tussen die doelwitte
met betrekking tot die dosent se benadering en die programinhoud teenoor
die persepsies van die studente, om In graad van analogie tussen dié twee te
bevestig.
Om die betroubaarheid van die evalueringsproses te bevestig, is In kort
vergelyking getref tussen die MBA-klasse van 2000 in sy geheel, met dié van
die eerste voltooide MBA-klas van 2001.
Die vier groepe is saamgestel deur studente wie vrywillig die
programevalueringsvraestel beantwoord het. Die inligting wat ingewin is, is
volgens die Wilcoxan Rank Sum Test in In raamwerk van 56 hipoteses geïnterpreteer. Die hipotese is geformuleer uit teorieë wat op die program en
die studente betrekking het.
Daar is egter 'n aantal beperkings in die studie. Die belangrikste is die
evalueringsvraestel, wat dieselfde is vir elke kursus wat in die MBA-program
aangebied word. Geen onderskeiding is gemaak tussen die verskillende
kursusse nie, en daarom is dit moontlik dat die validiteit van die instrument nie
optimaal is en die resultate nie 'n korrekte aanduiding van studente se
persepsies is nie. Die studente het die vraestelook sonder enige bystand
voltooi, wat moontlik die korrekte interpretasie van vrae kon beïnvloed.
Alhoewel die navorsing op klein verskille tussen die studente van die
onderskeie MBA-programme dui, identifiseer dit 'n sterk graad van analogie
tussen studente se persepsies en die dosent se doelwitte in die onderrig van
Arbeidsbetrekkinge en Sosiale Verhoudinge. Hierdie resultate gee die dosent
nie net algemene riglyne om die program te verbeter nie, maar ook die nodige
versekering om voort te gaan met sy huidige benadering tot die onderrig van
Arbeidsbetrekkinge en Sosiale Verhoudinge op die MBA-program van die
USB.
Hierdie studie moet gesien word as primêre navorsing. Hopelik sal dit as 'n
beginpunt vir toekomstige navorsing dien.
| Identifer | oai:union.ndltd.org:netd.ac.za/oai:union.ndltd.org:sun/oai:scholar.sun.ac.za:10019.1/52496 |
| Date | 12 1900 |
| Creators | Howard-Tripp, Wendy |
| Contributors | Bendix, W., Stellenbosch University. Faculty of Economic and Management Sciences. Dept. of Business management. |
| Publisher | Stellenbosch : Stellenbosch University |
| Source Sets | South African National ETD Portal |
| Language | en_ZA |
| Detected Language | English |
| Type | Thesis |
| Format | 139 p. : ill. |
| Rights | Stellenbosch University |
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