Return to search

Digital offentlig service för alla : En intervjustudie om prioriteringar och utmaningar i tillgänglighetsarbetet inom kommunal verksamhet

The number of people living with disability is increasing according to the World Health Organization. Due to this increase, accessibility online is a subject that has gained higher significance as technology develops further. The United Nations has additionally declared digital accessibility to be a human right. The public sector shoulders the responsibility of making the necessary services and information available to the public and counties play an important role in this work. This study focuses on how Swedish counties accommodate for accessibility on their official websites and the challenges they might face while doing so. A few counties were selected to describe their work with accessibility design in a qualitative semi-structured interview format. The data collected was analysed with the help of literature regarding Web Content Accessibility Guidelines and how it affects accessibility accommodations. Several challenges relating to guidelines, competence, support, external agencies and resources was discovered. From these results, suggestions regarding areas of priority were developed to potentially help public sector agencies in their decision-making processes.

Identiferoai:union.ndltd.org:UPSALLA1/oai:DiVA.org:umu-183291
Date January 2021
CreatorsJonsson, Marielle, Brömster, Sam
PublisherUmeå universitet, Institutionen för informatik, Umeå universitet, Institutionen för informatik
Source SetsDiVA Archive at Upsalla University
LanguageSwedish
Detected LanguageEnglish
TypeStudent thesis, info:eu-repo/semantics/bachelorThesis, text
Formatapplication/pdf
Rightsinfo:eu-repo/semantics/openAccess
RelationInformatik Student Paper Bachelor (INFSPB) ; 2021.10

Page generated in 0.0022 seconds