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Effects of Digitalization on Managerial Practices as Experienced by Managers

The purpose of this thesis is to explore how managers' practices are transforming in the digital era. This is done by looking at how digitalization is changing managerial practices as experienced by managers. The data was collected by conducting five semi-structured online interviews and three structured email interviews with managers working at Ericsson's headquarter office in Stockholm. The collected data were analyzed using a thematic analysis approach which resulted in five themes: work and communication in the digital environment, training and learning, information and data, other effects of digitalization, and additional findings. This study concludes that notable changes in managerial practices can be observed in all four categories of practices: task-oriented, relations-oriented, change-oriented, and external practices. This shows that digitalization is a process that transforms managerial practices and it does it both by aiding managers in their tasks and by making some tasks more difficult. Thus, managers need to be more aware and able to adapt to these changes that digitalization brings to their practices.

Identiferoai:union.ndltd.org:UPSALLA1/oai:DiVA.org:mdh-48169
Date January 2020
CreatorsApine, Helena, Bin Zainal Fitri, Muhammad Faisal, Liu, Guanting
PublisherMälardalens högskola, Akademin för ekonomi, samhälle och teknik, Mälardalens högskola, Akademin för ekonomi, samhälle och teknik, Mälardalens högskola, Akademin för ekonomi, samhälle och teknik
Source SetsDiVA Archive at Upsalla University
LanguageEnglish
Detected LanguageEnglish
TypeStudent thesis, info:eu-repo/semantics/bachelorThesis, text
Formatapplication/pdf
Rightsinfo:eu-repo/semantics/openAccess

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