The Swedish authority ”Tillväxtverket” concludes in the study ”Företagens villkor och verklighet 2020” that the number one obstacle for growth for the SME segment is the lack of the right workforce and right competencies. At a third place, the lack of time for core business and strategic topics are judged the most severe obstacle for growth. Competency, business development and strategic topics are classical areas for management consulting. The academia has predicted that the industry of management consulting will be disrupted since almost ten years. Disruption of the management consulting industry could make management consultancy available to the SME market and, thus contribute to the growth of SMEs. Purpose: The purpose of this study is to identify if small operations consider digital management consulting as relevant and, by this, give an answer on whether the time is now for disruption in the management consulting industry by entering this new segment with digitalized services. Methodology: A quantitative approach is used in this study and the empirical basis is a questionnaire. The respondent-group is based on the smaller segment in the IT-industry. Participants in this study are CEOs and COOs in the industry. Conclusion: Existing research point towards a disruption in the management consulting industry. The basis for disruption is fulfilled; an existing new segment exists, services that can be digitalized exist, the digitalization will enable lower prizing and reduced time-leakage will improve profits, there is also a need for the type of services that can be provided. The quantitative study conducted in this paper to support the above points towards that there is already a usage of external and internal resources for business development amongst small firms in the industry of Professional Services. The conducted survey also contains indications of that previous experience from management consulting will make the decision maker more 4(53) inclined to further explore consulting services. There are also results in the group showing that the experienced group is more positive in relation to “Digital Management Consulting”. The results are not significant for the population and no general conclusions could be drawn from the conducted study. It is suggested to conduct a study over a period of time with a joint approach (both clients and suppliers) to further explore the foundation for disruption in the management consulting industry through a digitalization of services for small and medium sized businesses.
| Identifer | oai:union.ndltd.org:UPSALLA1/oai:DiVA.org:lnu-98396 |
| Date | January 2020 |
| Creators | Hellström, Carolina |
| Publisher | Linnéuniversitetet, Institutionen för informatik (IK) |
| Source Sets | DiVA Archive at Upsalla University |
| Language | Swedish |
| Detected Language | English |
| Type | Student thesis, info:eu-repo/semantics/bachelorThesis, text |
| Format | application/pdf |
| Rights | info:eu-repo/semantics/openAccess |
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