Communication is a fundamental process for organizations with meetings as the most important arena. The nonverbal language affects the transfer and the rendering of what is communicated. Digitization has changed the opportunities to communicate, where the possibility of nonverbal communication is limited. The aim of the study is to describe and analyze the technical domestication in meetings at two selected workplaces. The purpose is to contribute to research on digitizing organizations in general and workplace meetings in particular. We intend to achieve the goal and purpose of the survey by examining how the technology is handled and what it is attributed to it by the employees. This survey research the questions from a user perspective. Data has been gathered through a qualitative research method. 15 interviews have been conducted with public sector employees. The result has been analyzed based on the theoretical framework by Gidden’s structuring theory. Further the theoretical concepts nonverbal communication, digital trust and paralinguistic and expressive linguistic have been used. The results from the study indicates that physical meetings is to prefer before digital meetings. The conclusion is that digital meetings cannot replace physical meetings. However, digital meetings are able to provide a new way of working with meetings in working life. Another conclusion is that the employee's technical domestication is a consequence of a normative approach at the workplace.
| Identifer | oai:union.ndltd.org:UPSALLA1/oai:DiVA.org:lnu-77905 |
| Date | January 2018 |
| Creators | Bolinder, Veronica, Ekström, Sofia |
| Publisher | Linnéuniversitetet, Institutionen för samhällsstudier (SS), Linnéuniversitetet, Institutionen för samhällsstudier (SS) |
| Source Sets | DiVA Archive at Upsalla University |
| Language | Swedish |
| Detected Language | English |
| Type | Student thesis, info:eu-repo/semantics/bachelorThesis, text |
| Format | application/pdf |
| Rights | info:eu-repo/semantics/openAccess |
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