In recent years, destination marketers have experienced increasing pressure to
compete in niche marketing, where critical analysis of each unique target market’s
consumer needs is essential for marketing success. Destination marketers spend
considerable time and financial resources identifying, characterizing and accommodating
consumer needs in niche markets. Meanwhile, consumers are utilizing all aspects of
information technology to plan, book, and better inform their travels. Youths’ growing
participation and influence in the travel and tourism industry has received moderate
attention both conceptually and empirically. Furthermore, despite the increasing
availability of travel information online, youths’ predisposition toward media usage and
their growing propensity toward travel and tourism, there has been relatively little to no
attention paid towards young travelers’ use of the Internet as a multifaceted travel
information source.
This thesis focused on broadening our knowledge of young travelers online travel
information search behavior within the context of media-induced tourism. Taking a
netnographic approach, this study explored how electronic word-of-mouth regarding travel destinations, products and services is mediated through Internet technology,
specifically how online communities and online discussion forums are utilized as
important venues, which support conversations among travelers (Wang, Yu &
Fesenmaier, 2002; Wang & Fesenmaier, 2004). Study results supported previous
arguments that online communities and social networking play an important role in
mediating travel information search and decision-making, especially for youth, fan
culture and media-induced tourism. The overall findings, limitations to this study,
suggestions for future research, and practical and theoretical implications are discussed.
| Identifer | oai:union.ndltd.org:tamu.edu/oai:repository.tamu.edu:1969.1/ETD-TAMU-3065 |
| Date | 15 May 2009 |
| Creators | Scarpino, Michelle Renee |
| Contributors | Gretzel, Ulrike |
| Source Sets | Texas A and M University |
| Language | en_US |
| Detected Language | English |
| Type | Book, Thesis, Electronic Thesis, text |
| Format | electronic, application/pdf, born digital |
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