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Effects of Emotional Words in Crisis Communication Response Messages on an Organization’s Trust, Perceived Credibility and Public’s Behavior Intent

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Identiferoai:union.ndltd.org:OhioLink/oai:etd.ohiolink.edu:ohiou14998000860876
Date19 September 2017
CreatorsLovins, Jason H.,
PublisherOhio University / OhioLINK
Source SetsOhiolink ETDs
LanguageEnglish
Detected LanguageEnglish
Typetext
Sourcehttp://rave.ohiolink.edu/etdc/view?acc_num=ohiou14998000860876
Rightsunrestricted, This thesis or dissertation is protected by copyright: all rights reserved. It may not be copied or redistributed beyond the terms of applicable copyright laws.

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