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Customers' willingness to pay for improvements on quality service : a case study in the financial service industry

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Identiferoai:union.ndltd.org:bl.uk/oai:ethos.bl.uk:249123
Date January 1999
CreatorsSenna, Eliana Terezinha Pereira
PublisherUniversity of Leeds
Source SetsEthos UK
Detected LanguageEnglish
TypeElectronic Thesis or Dissertation

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