Advancement of eco tourism with the building of a wellness centre. Consideration to indicators in strategies to build the new brand in order to maximise ROI / The purpose of this paper is to discuss how the health spas embark on marketing strategies and how they will deal with the increased consumer demand. On the one hand, a case study of two recognised health spas will illustrate how the spas integrate marketing strategies to build credible
relationships with their customers and will demonstrate successes and failures of
each health spa. On the other hand, an exploration of the market dynamics will
present a consciousness of the customers’ expectations and suggest whether the
level of service quality in the health spa is adequate to meet these needs. The
practical implication of the study will assist in the design of a proposed model
with best marketing practices for the sustainability of this competitive industry.
| Identifer | oai:union.ndltd.org:netd.ac.za/oai:union.ndltd.org:unisa/oai:umkn-dsp01.int.unisa.ac.za:10500/64 |
| Date | January 2007 |
| Creators | Oosthuizen, Deirdre Vanessa |
| Publisher | University of South Africa |
| Source Sets | South African National ETD Portal |
| Language | English |
| Detected Language | English |
| Type | Thesis |
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