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Ett designförslag för en onboardingapplikation : Kandidatuppsats inom Kognitionsvetenskap

How successful a company is depends on how well their employees thrive and perform. New employees who do not receive a structured onboarding tend to terminate their employment within the first four months. A structured and positive onboarding experience results in higher work efficiency and performance. Onboarding is therefore crucial for a company's results. To create a good onboarding experience, solutions are required to help those responsible for onboarding to plan, structure and streamline processes. It has not previously been investigated what people responsible for onboarding need in their daily work when it comes to onboarding. There are also no studies on how such a solution should be designed.  The work was carried out with the goal of designing a mobile application for Teamtailor that would help people responsible for onboarding with their everyday work. The main question for the work was: how can a mobile application to help people responsible for onboarding be designed? The question was answered with an interactive prototype that was designed through interaction design with the goal of creating a useful application based on principles within user interface (UI) and user experience (UX). The process of interaction design consists of three phases. The concept phase consisted of data collection, in the form of interviews, with the target group. The data collection resulted in an understanding of the user situation. The results from the concept phase consisted of personas, design goals, scenarios and concepts. In the elaboration phase, the concept was visualized with sketches. The result from the elaboration phase was a low-quality prototype. In the detailing phase, a high-quality computer-based prototype was created. Through three different measurements (efficiency, effectiveness and satisfaction) the usefulness of the prototype was examined and problems were identified. The result in the detailing phase consists of the final prototype and three different measurements that show good usability.  A prototype for PAFO can be designed by allowing the user to start from five different types of steps (email, meetings, test, todo and video) when planning and implementing onboarding. The final design makes it possible for the user to get an overview of all onboardings and more specific information about a new employee. In the design, templates can be created to streamline and simplify the everyday work for the user.

Identiferoai:union.ndltd.org:UPSALLA1/oai:DiVA.org:liu-186654
Date January 2022
CreatorsStrandberg, Filippa
PublisherLinköpings universitet, Institutionen för datavetenskap
Source SetsDiVA Archive at Upsalla University
LanguageSwedish
Detected LanguageEnglish
TypeStudent thesis, info:eu-repo/semantics/bachelorThesis, text
Formatapplication/pdf
Rightsinfo:eu-repo/semantics/openAccess

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